You'll need to ask your GP for an open referral each time you claim (where they name the specialist type rather than a specific specialist).
When you require treatment, we'll support you by providing a choice of specialists to treat you. To enable us to do this, you should contact us before booking or receiving any treatment. We can support you when you book the appointment with a specialist.
For further guidance, please give us a call on 0330 018 0778.