I set up 2FA before Sage Verify was available, can I change to Sage Verify?
Yes, you can remove your existing 2FA method, then set up Sage Verify.
For help with doing this, follow the how do I move to the Sage Verify mobile app article.
Can I authenticate 2FA by approving a push notification?
Yes, Sage Verify makes it easy to authenticate when you log on to your Sage products and services.
When you enter your Sage account logon details with Sage Verify set up with notifications enabled, you receive a notification that you can either:
Tap and hold, then tap Yes, it's me to authenticate the quickest way without needing to open the app, or
Tap the notification to open the app, then tap Yes, it's me to authenticate it
How do I enable notifications when they're turned off?
When you first set up Sage Verify, a message asks if you'll allow notifications. If you select 'Don't allow', you disable notifications in the app.
You can still log in using Sage Verify, however you need to get a code from the app and enter it to complete your login.
You can start using notifications after you've set up Sage Verify. For help with doing this, follow the I set up Sage Verify without notifications, how do I enable notifications article.
Can I use Sage Verify to authenticate other websites?
We've designed Sage Verify as an authentication method you can use when logging in to your Sage products or services.
We don’t offer support for the use of Sage Verify with non-Sage products or websites.