When an employee submits a time off request, a time off approver must review it unless an admin enables automatic approval.
You can approve or decline requests only if an admin sets you as a time off approver.
📎NOTE: Sage HR lets admins choose whether time off approvals happen automatically.
There are a few different ways to do this in the Sage HR web portal.
Where you can approve or decline requests
You can action time off requests in several places in the Sage HR web portal.
My tasks tab on the dashboard
My tasks tab on the dashboard
Use this option if you’re an admin or a time off approver.
Select Dashboard.
Find the My tasks section.
Select Approve or Decline next to the request.
Select Notify via email to add an optional message.
Select Approve or Decline.
Upcoming time off tab on the dashboard
Upcoming time off tab on the dashboard
Use this option if you’re an admin or a time off approver.
Select Dashboard.
Open Upcoming time off.
Select History.
Filter by employee if needed.
Select a request marked Awaiting approval.
Select Approve or Decline.
Add an optional email message.
Select Approve or Decline.
Calendar
Calendar
Use this option if you’re an admin or a time off approver.
Select Calendar.
Find the employee.
Select the faded request marked Awaiting approval.
Select Approve or Decline.
Add an optional email message.
Select Approve or Decline.
Awaiting approval report
Awaiting approval report
Only admins can use this option.
Select Reports.
Select Time off, then Awaiting approval.
Open the relevant tab:
Awaiting approval
Awaiting re‑submission approval
Awaiting replacement approval
Select Approve or Decline next to the request.
📌TIP: You can also approve or decline time off in the Sage HR mobile app.
What happens to the balance when you decline a request
If Sage HR has already approved the request, it restores the employee’s leave balance automatically.
If Sage HR never approved the request, the balance doesn’t change.
Cancelling a pending request never affects the leave balance.