When you log in to Sage HR if the same email address has been used for another company that also uses Sage HR, you can switch between these companies.
EXAMPLE: You can log in to Company A, then switch to Company B to view your payslips or time off requests in that company.
Screenshots
Screenshots
Sage HR website
Sage HR app
Why wouldn't I see another employer?
When you click your company name, if you aren't provided with a list of other companies, this means one of the following.
The other employer doesn't use Sage HR
The other employer doesn't use Sage HR
Just because your employer uses Sage to provide payslips doesn't automatically mean they use Sage HR as their payslips portal. They may use a different Sage portal, such as Sage Employee Online Services.
If your other employer doesn't use Sage HR, they won't appear in your company list when you log into Sage HR.
EXAMPLE
Company A uses Sage HR and adds you with joe.bloggs@hotmail.com
Company B uses Sage Employee Online Services and adds you with joe.bloggs@hotmail.com
As Sage HR and Sage Employee Online Services are different portals:
You can access Company A at sage.hr/signin and the Sage HR mobile app
You can only access Company B at www.sagepayrollservices.co.uk
The other employer used a different email address
The other employer used a different email address
If your other employer uses a different email address, they won’t appear in your Sage HR account when you’re logged in with another employer.
EXAMPLE
Company A uses Sage HR and adds you with joe.bloggs@hotmail.com
Company B uses Sage HR and adds you with joe.bloggs@gmail.com
As the email addresses are different, when you log into Company A, to access Company B you need to log out of Company A first, then log into Company B with your other email address.
You don't exist in your other employer's Sage HR company
You don't exist in your other employer's Sage HR company
If your other employer has terminated or deleted you from their company, or they haven't even added you yet, then they won't appear in your company list.
EXAMPLE
Company A and Company B both use Sage HR and added you using joe.bloggs@hotmail.com.
Company B has terminated or deleted you from their company.
Checks to make
Does your employer use Sage HR?
Find out from your employer what HR/payslips portal they use. For example, if they use Sage Employee Online Services instead of Sage HR.
📌TIP: If they use Sage Employee Online Services, it says so on your welcome email and payslip notification emails. These emails also direct you to www.sagepayrollservices.co.uk to log in.
What email address has your employer used?
Find out from your employer what email address they used. Confirm it's the same email address used by your other employers.
If they have used a different email address, if you want it to be the same as one used for a different company, you need to tell that employer so they can change it for you.
📎NOTE: There may be circumstances where they're unable to add you using the same email address used by another Sage HR company.
Do you exist in your employer's company?
Find out whether you still appear in your employer's company.
Have they added you yet?
Have they terminated you?
Have they deleted you?
Queries these guides answer
Queries these guides answer
Below are some common questions and searches which are answered by this guide.
'I can't access my other company?'
'Can't see second company'
'Can't see payslips for my other employer'?
'l can't see my new employer's payslip'
'l can only see the old employer's payslips'
'My new employer isn't showing'