DIY Guides & FAQs

Tony Capetola avatar Richard Aviles avatar
69 articles in this collection
Written by Tony Capetola and Richard Aviles
General FAQs

How Do I Activate My Free Microsoft Ads Campaign Manager Access?

Microsoft Campaign Manager is now free with any active Feeds plan. Here's how you can activate the ad channel!
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Written by Richard Aviles
Updated over a week ago

FAQ: How do I set up Microsoft Advertising (Bing) UET tag and Conversion goals?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why is a custom domain required for me to use Sales & Orders?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I update or change my website URL?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why did I receive a Google Authentication Error?

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Written by Tony Capetola
Updated over a week ago

FAQ: How does Sales & Orders calculate Profit and/or Loss?

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Written by Tony Capetola
Updated over a week ago

FAQ: What does status "inactive" mean in Products?

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Written by Tony Capetola
Updated over a week ago

FAQ: What does status "Google Analytics" mean in Products?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I set up Google Analytics Conversion Tracking?

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Written by Tony Capetola
Updated over a week ago

FAQ: What is a "Manager Account" and how does Sales & Orders handle linking my account?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I add other Channels & Programs to my S&O account such as Microsoft Bing or Facebook?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I install my Google Ads Remarketing tag for BigCommerce?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I participate in Google's Shopping Experience Scorecard?

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Written by Tony Capetola
Updated over a week ago
Feeds FAQs

FAQ: How do I clear out/delete an existing Feed in Google Merchant Center?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why is "Sale Price" missing from my product feed/catalog (BigCommerce)?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I upload my Pinterest catalog (feed)?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I upload my Snapchat catalog (feed)?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why did I receive an error "Merchant Account Issue - MCA" during the Feed Tool wizard?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why did I receive "Error Claiming website?"

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Written by Tony Capetola
Updated over a week ago

FAQ: Why did I receive "The necessary verification token could not be found on your site"?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why is the app sending my feed URLs without 'HTTPS'?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why does my Feed Processing Status say "Export Failed"?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I see which products in my feed are approved / disapproved?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why is my feed in "Pending" status?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I remove products from my feeds?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I download a copy of my feed?

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Written by Tony Capetola
Updated over a week ago

FAQ: How often are my feed(s) refreshed or updated?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I pause my feed from being sent automatically?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I stop Sales & Orders from automatically adding products to my channel feeds?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I add Custom Labels to my product feeds?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I add Shipping Labels to my product feeds?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I Include or Exclude products in my feeds using Feed Rules?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I use the "Identifier Exists: False" attribute in Feed Rules?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I use Supplemental Feeds in Google Merchant Center?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why was my Google Merchant Center account suspended?

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Written by Tony Capetola
Updated over a week ago
Shopping Campaign FAQs

FAQ: Can I manage my existing Standard Shopping campaigns in Sales & Orders?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why did I receive an error in the Google Campaign Wizard?

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Written by Tony Capetola
Updated over a week ago

FAQ: What is the difference between the "Primary" and "All" Shopping campaigns created by Sales & Orders?

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Written by Tony Capetola
Updated over a week ago

FAQ: What is 'Campaign priority' in Shopping campaigns?

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Written by Tony Capetola
Updated over a week ago

FAQ: What is Auto Build and Manual Build for Shopping campaigns?

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Written by Tony Capetola
Updated over a week ago

FAQ: How does S&O calculate initial Max CPC bids for Shopping campaigns?

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Written by Tony Capetola
Updated over a week ago

FAQ: What are Bid Suggestions and how are they calculated?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why don't my Pending Bid Suggestion changes match my filter? (Google and Bing Only)

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Written by Tony Capetola
Updated over a week ago

FAQ: How does S&O track Conversions and Conversion Value for my Shopping campaigns?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I set up Remarketing Audiences for Google?

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Written by Tony Capetola
Updated over a week ago

FAQ: How does bidding higher or lower affect my Shopping ads?

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Written by Tony Capetola
Updated over a week ago

FAQ: What are Google Search Partners?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do Negative Keyword match types work for Shopping campaigns?

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Written by Tony Capetola
Updated over a week ago

FAQ: How do I set up an Ad schedule for my Shopping campaigns in Google Ads?

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Written by Tony Capetola
Updated over a week ago

FAQ: Why is my Google Smart Shopping campaign not running / serving ads?

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Written by Tony Capetola
Updated over a week ago