How many messages can I send daily?
How many messages can I send daily?
You can send up to 100 messages a day to your 1st connections level contacts. This limitation is per account, therefore make sure to spread this number across all your campaigns that contain follow-ups.
Are hyperlinks supported on follow-up messages?
Are hyperlinks supported on follow-up messages?
No, hyperlinks are not supported.
How many days after will the messages send?
How many days after will the messages send?
In an Existing Contacts campaign, when you set up a message to be sent X days after, this refers to how many days you want the follow-up message to be sent after you have added contacts to your campaign.
Example: if a contact was imported into the campaign on July 20th, setting the "send after" value to 1, will send the follow-up on July 21st.
NOTE: If you want to start sending messages immediately, set this to 0.
I imported contacts but they are muted
I imported contacts but they are muted
If you have imported contacts and they show as muted right away, that means that they have messaged you in the past. Salesflow detects messages/replies and automatically mutes contacts, and this can happen upon import too, when it detects contacts that have previously messaged you.