Skip to main content

Set Up a Printer in POS System

How to Set Up a Printer in SalesPlay POS System

Tina avatar
Written by Tina
Updated over 2 weeks ago

How to Set Up a Printer in SalesPlay POS System

You can connect a printer to your POS terminal for printing receipts and bills. Some POS terminals have a built-in printer, which can be connected via Bluetooth or USB. Other printers can be connected using USB, Bluetooth, Wi-Fi, or a network (Ethernet).

Connecting a Bluetooth Printer

  1. Make sure the printer is paired with the POS terminal.

  2. Keep the printer within working distance of the POS terminal.

  3. Ensure the printer has enough battery charge (low battery may cause issues).

Connecting a USB Printer

  1. Plug the printer into the POS terminal using a USB cable.

  2. Select the correct USB path in the POS app (it may show multiple paths).

  3. Allow the access message if prompted.

Connecting a Network (Ethernet) Printer

  1. Connect one end of an Ethernet cable to the printer.

  2. Connect the other end to a Wi-Fi router.

  3. Turn off the printer.

  4. Press and hold the Power button and Feed button for a few seconds.

  5. The printer will print a test sheet with its IP address.

Connecting a Wi-Fi Printer

  1. Power on the Wi-Fi router and connect the POS terminal to the Wi-Fi network.

  2. Follow the same steps as the network printer to get the IP address.

Setting Up the Printer in POS App

  1. Open the POS App.

  2. Go to the Main Menu.

  3. Select Settings.

  4. Tap Printers.

  5. Click the Add (+) button to add a new printer.

  6. Enter a printer name.

  7. Choose the printer model from the list (If your brand is not listed, select Other Model).

  8. Select the connection mode (USB, Bluetooth, Wi-Fi, or Network).

  9. Choose the paper size.

  10. Enter the printer IP address (for Wi-Fi and Network connections) or select the USB path.

  11. Tick the option to print receipts and bills.

  12. Click Save.

Troubleshooting Tips

  • If using Bluetooth, pair the printer and the POS device before setup.

  • If using USB, select the correct USB path.

  • If printing fails, restart both the printer and POS terminal.

  • Ensure the printer has enough battery (for Bluetooth models).

  • Keep the printer within range for Bluetooth connections.

Now your printer is ready to use with POS System!

Did this answer your question?