Samba is an A.I.-powered marketing automation and optimization tool that was built, from the ground up, for B2C and B2B businesses. Uniting multiple applications into one, Samba makes running your marketing efforts more effective and cost-efficient.

Email Personalization

Based on the real-time preferences, interests, and shopping history of each individual customer, you’ll be able to provide truly personalized emails that offer products and communications that are truly relevant to each person.

Autopilot

Put the entirety of your email marketing on autopilot, allowing for a completely automated process of analysis, distribution, and iteration based on the personalized data of your customers. All you’ll need to do is set it up and then watch it

Click here to learn more about how to get started with Autopilot.

Coupon Marketing

Utilizing coupons on your e-shop? If so, you can manage your coupons directly in Samba, adding them to your email campaigns. Samba will automatically track the number of sent coupons, ensuring each customer only gets one, with no duplications, and allow you to export coupon distribution for verification purposes.

Picasso Editor

Our built-in Picasso email editor, allows for easy customization of your email and newsletter templates, with drag-and-drop controls and optimization for all email clients (Gmail, Outlook, etc.) and across all devices.

Free Stock Photos

Create emails and newsletters that truly shine with access to thousands of free stock images that you can freely use in your campaigns. Best of all, the Picasso editor will automatically arrange and optimize the images to display perfectly.

Segmentation

Ensure optimal control over your email audiences with Samba’s segmentation options. Simply define your active and inactive segments and fuel your marketing efforts with

All of our subscription plans offer different levels of segmentation:

  • Silver: Includes classic segmentation criteria such as customer name, location, gender, or registration date.
  • Gold: Includes all Silver segmentation criteria plus customer value and order history. With this, for instance, you can easily segment out a creditworthy customer who has previously purchased a particular.
  • Platinum: Includes all Silver and Gold segmentation criteria please professional marketing segmentation criteria, including the ability to filter customers based on estimated future orders, improve your email marketing with A / B testing, or effectively fuel your upselling and cross-selling strategies.

Web Personalization

(available in Gold and Platinum)

Like Samba’s email personalization feature, customers will be shown products that they’re interested in directly from within the e-shop itself, all automated and in real-time Samba, greatly increasing the chance they’ll purchase.

Click here to learn more about how to get started with Web Personalization.

Welcome  Campaigns

(available in Gold and Platinum)

Greatly expand your email database and improve conversion rates with Samba’s Welcome Campaigns, which utilize customizable pop-ups that can trigger at various key points in a customer’s journey, such as the distribution of a coupon automatically sent after registering via a pop-up window.

Flow Campaigns

(available in Samba Enterprise)

The power of Samba lies in giving you the ability to effortlessly and effectively connect with your customers across various channels and in a variety of different ways. One such tool of accomplishing this is Samba’s Flow Campaigns, where you can break down the “flow” of an omni-channel campaign, complete with setting segmentation options, custom actions, touch points, and much more.

Genius Agents

 (Triggers, available in Platinum)

Abandoned Cart
Samba will automatically remarket to a customer with an abandoned cart, utilizing viewed and related products and optimized timing.

Purchase Interest
Reactivate or remarket customers with products they’ve purchased or shown an interest in.

Repeat Orders
Based on order history, Samba automatically calculates the average consumption time of each consumable product and will automatically remind customers who have purchased those products to reorder when they’re scheduled to run out.

Dedicated Support 

(available in Gold and Platinum)

Get assistance from Samba professionals via Helpdesk or email.

Dedicated Premium Support

(available in Platinum)

Get professional assistance within minutes with our online chat.

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