Wondering what your customers see after they buy one of your SamCart Products? SamCart provides two options regarding where your customers are taken after they make a purchase.
By default, SamCart will direct your customers to an automatically generated Order Summary Page.
Alternatively, if you have a custom thank you page, registration page, download page, etc., you can bypass SamCart's Order Summary Page and send your new customers straight there.
Here's how to control where your new customers are directed:
Set Your Purchase Completion Setting:
Start by heading to your Marketplace Settings and scrolling down to the Purchase Completion? settings:
Here, select one of the two options:
• Display Summary Page With Redirect Links
This immediately redirects your new customers to an automatically generated Order Summary Page. This page contains:
- Your Marketplace Logo
- The Order Date
- The Order Number
- All of the Customer/Shipping info collected
- Your Product's Digital Download Button (Which downloads the Digital File you uploaded to your Product)
- Your Product's Redirect Link Button (Which redirects to your main Product's Thank You Page URL)
- A record of the Order Bump purchased
- A record of each One-Click Upsell purchased
- The Subtotal (before Shipping) and Total amount paid
• Redirect to Original Product Redirect URL
This immediately directs your customers to your Product's Thank You Page URL and bypasses SamCart's Order Summary Page completely. If you have a custom thank you page, registration page, download page, etc., go with this!
Your customers will still be emailed all the details of their order immediately after the purchase is complete, so don't worry about them being left wondering if it was successful.
Conversion Event Tracking:
If you're looking to embed a custom Conversion Event script (from Facebook Ads, Google Analytics, Google Tag Manager, etc.) on your Thank You Page, start by heading to your Product's Advanced Settings tab:
Next, paste your Conversion Event script into the Fire pixels/scripts after an order is completed field:
This injects your Conversion Event script onto your Thank You Page, and allows you track conversions in the application of your choice!
NOTE: If you're redirecting to your own thank you page, make sure you head to your Marketplace Settings and switch the Fire Pixels Before Redirect (Optional) toggle ON.
This ensures there is enough time for your pixel events to fire before your customer is redirected to your Product's Thank You Page URL.
If you're using SamCart's Order Summary Page, you can ignore this step!
Custom Macros (Advanced):
If you would like to pass the Customer Email and/or Order ID Number on to your own thank you page (not SamCart's Order Summary Page), use the following URL Parameters in your Product's Thank You Page URL field (located in the Product Details tab):
- Customer Email: ##email##
- Customer Order ID Number: ##orderid##
Here's an example of what this looks like:
SamCart will automatically pass through the customer's email into the URL. You can employ custom scripts to capture and use this information however you'd like!
Frequently Asked Questions:
Q: Can I edit SamCart's Order Summary Page?
A: For the sake of simplicity, the Order Summary Page cannot be edited, but it contains everything you need to confirm your customer's purchases and deliver your digital uploads.