To write off debt you would go to the Billing Tab > Overview or the billing section child’s profile. From here, click the down arrow in the payer’s billing account > Click Add Credit Memo > Check off Write Off Debt > Apply the credit memo to the invoice(s) > Click Save Credit Memo.
write off debt
![Emily Stafford avatar](https://static.intercomassets.com/avatars/1719537/square_128/Screen_Shot_2022-02-01_at_2.41.00_PM-1643744655.png)
Written by Emily Stafford
Updated over a week ago