Parents would add their payment methods by going to their Parent Portal account (browser or app) Settings > Payment Details/Information > Add Payment Method. From here, they can add in their Credit Card information and/or Direct Debit/ACH/E-Check account. (depending on what you have turned on)
With the Direct Debit/ACH/E-Check there will be a verification process upon adding in their account. Once they add in their card they will need to wait for 2 micro-deposits (both under a dollar each) to be deposited into their account within 1-4 business days. Once they receive them, they would log into their Parent Portal account (browser) > Settings > Payment Details > Verify > Enter in the amounts > Save. In the Parent app, they would go to their Settings > Payment Information > Click on the ACH payment method > Click on Verification Status - Unverified > Enter in the amounts > Save. Now they will be able to pay their invoice(s).
Note: Direct Debit/ACH/E-Check is not available to our Canadian customers.