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How do I refund a manual payment?
How do I refund a manual payment?

refund manual payment

Emily Stafford avatar
Written by Emily Stafford
Updated over a week ago

To refund a manual payment go to the billing section either in the child’s profile or in the Billing tab > Overview > Click on the down arrow > Click on the payment you wish to refund > Deselect any invoices applied > click Save. Now click on the +Issue Refund button found on the left hand side > Select the payment by clicking on the dot. You can edit the amount you wish to refund, the refund date and the payment method and click Save Refund when you are done.

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