- Setting up the credit card terminal for the first time.

- Malfunctioning credit card terminal and hardware.

1. On the credit card terminal’s default screen, triple-tap Powered by Santé (bottom-center).

2. Tap Device Settings.

3. In the left panel, select Network & Internet.

4. Toggle Wi-Fi = ON. 

5. Tap Wi-Fi to open the network list.

6. Choose your store’s network and enter the password. 

7. Wait for the status to show Connected.

8. Tap Apps & Notifications > Santé > Open to return to the Santé app.

Add a small item to a cart; the total should appear on the terminal in a few seconds. If it doesn’t, re-check the Wi-Fi connection.