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Creating and Using a Physical Gift Card

Issue physical gift cards at checkout and redeem them later as a payment method.

Use cases

- Sell gift cards for holidays or birthdays.

- Let customers spend leftover balances across multiple visits.

- Replace refunds with store credit by loading the amount onto a gift card.



Step-by-step instructions

A. Create a gift card

1. In Checkout, tap Gift Cards.

2. Scan or type the card code.

- Some scanners drop the first/last digit—typing ensures accuracy.

3. Enter the Gift Card Amount.

4. Tap Add Gift Card—the card loads and appears in the cart.

5. Finish the sale with any tender (cash, card, etc.).

6. To access the gift card, go to Customers > Gift Cards in the left navigation bar.

B. Redeem a gift card

1. Ring up items and tap Checkout.

2. Select Gift Cards / Promos / Points.

3. Enter or scan the gift-card code.

- The system shows Valid Gift Card if it exists.

4. Tap Redeem Gift Card > Complete Sale using Gift Card.

5. If balance remains, it stays on the card for next time.

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