Reserve orders let you hold inventory for customers who will pay later, perfect for event orders, large corporate purchases, or phone orders where the customer will pick up and pay in-store.
How It Works
When you reserve an order:
Inventory is immediately deducted (so items won't sell to someone else)
No payment is collected and no sale is recorded yet
The order saves to Open Carts, labeled as "Reserved"
You can edit the cart anytime before the customer pays
Creating a Reserved Order
Build the cart as you normally would at checkout
Click "more option" (the arrow down icon) within the "Save for later" button
Click Reserve Order
You'll see a confirmation that the order was saved
Completing a Reserved Order
Go to Open Carts
Find the reserved cart (marked with a "Reserved" label)
Open the cart
Make any needed edits (add/remove items, adjust quantities)
Complete checkout and collect payment as normal
Canceling a Reserved Order
If the customer cancels, simply delete the reserved cart from Open Carts. The inventory will automatically be restored.
Tips
Always attach a customer to reserved carts so you can easily find them later
Edit freely—quantities, items, and prices can all be changed before checkout
Inventory is protected—reserved items won't show as available until the order is completed or deleted