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Billing RTM codes in Raintree: the RTM service ticket

How to bill RTM in Raintree using the Remote Therapeutic Monitoring service ticket from the Ledger.

Written by Valeed Malik

This guide covers Raintree's dedicated RTM Service Ticket.

  1. Go to the Ledger.

  2. Type "A" for Add, then "B" for Batch, then "R" for Remote Therapeutic Monitoring Ticket.

  3. Choose the Reporting Month based on the eligible date for the code(s) you are billing.

  4. Hit F10 to save.

  5. Set the date based on the desired date of service.

  6. Repeat: type "A" for Add, "B" for Batch, "R" for Remote Therapeutic Monitoring Ticket.

  7. Add the documentation from SaRA into the RTM Service Ticket.

  8. Set the Rendering Provider, Assigned To, Billing Provider, and Referring MD.

  9. Click the Service Ticket tab.

  10. Check the box(es) for the respective CPT code(s).

  11. Hit F10 to save, then F10 to save again.

  12. Mark the patient as Billed in SaRA. If the date of service on the SaRA row is not the date you billed in Raintree, set it first: on the Ready to Bill tab, click Set claim date of service on the row, pick the date and click Save, then mark the row Billed. Only owners and team members with Handles billing turned on can set the date.

Note: the date range shown on the ticket is not believed to be consequential to the claim. If you run into questions, message us through the in-app chat.

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