Use the individual SMS features to send a message directly to a single employee. This is useful for quick, informal communication, which still creating a centralised, auditable record. This can be used to remind staff about outstanding compliance activities or other updates that do not require a formal letter. Official correspondence should most appropriately be sent using the templates in the document library, but individual SMS provides a faster way to reach one employee when needed. This guide explains how to send an individual SMS.
Quick Guide
Sending Individual SMS
From the column to the left, go to Employees.
Locate the relevant employee.
Click on the message icon at the far right of their name.
Enter your message.
Click SEND MESSAGE.
Alternatively, from the same Employees page, click on the name of the employee.
From the upper right, select Send SMS.
Follow the process as shown for the prior method.
The third method displays the SMS history with the employee.
This method is limited to employees you have previously messaged individually.
From any page, click on the SMS icon in the top right, next to the search bar.
Click on the employee’s name in the Chat list.
The chat history is displayed to the right.
Scroll to the bottom of the window.
Enter your message.
Click the paper aeroplane icon to send.
The SMS is now logged in the employee’s permanent message history.