đ Path: Go to Cog Settings â Payments â Savvy Pay
Messaging Type
Select whether you would like SMS messaging to be one-way or two-way.
One-Way Messaging â Customers receive messages but cannot reply.
Two-Way Messaging â Allows replies and conversations. Each message and reply uses 1 SMS credit per 160 characters.
Sender ID
Customise the sender name/ID so your customers recognise your business instantly.
Best Practices
Keep templates short, clear, and friendly.
Use placeholders to personalise messages automatically.
Test your email theme and SMS setup before going live.
Always provide contact details in case customers prefer to call or email back.