SavvyPay is the only fully integrated payment processing and POS for the pet industry.
All support in one place, come directly to us!
SavvyPay is available in the UK, EU and the USA currently.
Where can I use Savvy Pay?
You can use Savvy Pay in Savvy to request a deposit via SMS or email as you create an appointment.
Savvy will also send out a reminder in your automated reminders if the customer has not paid
Email invoices for customers to pay directly (at the bottom of the invoice)
In the customer's portal, customers can view and pay invoices
With online booking, you can hold card details with the no-show/ late cancellation policy enabled (in the Savvy Pay payment settings configuration page)
Payment plans or VIP plans to get paid up front or each month automatically
In person with a Savvy Pay Card Machine
What are the terms of using SavvyPay?
There is a £5 minimum spend for customer transactions.
There is an initial usage of 3 months when you get your card machine, if you decide to not continue to use the card machine, charges may apply.
To use our card machine the minimum spend per month is £1,000 through online or in-person transactions.
There is no minimum spend using the 'online' transaction options with SavvyPay (Deposit requests, payments via invoices, online booking payments).
What happens if I don't reach the minimum one month?
The £1,000 is taken as an average over 12 months.
There is no charge the first time the minimum is not met, if the average is below, however the second month, you will be asked if you would like to return the Card Machine or pay for the Card Machine.
When do I get my money?
Adyen, our Savvy Pay payment provider, will pay out directly to your bank account completed transactions in two to three full working days, dependent on customer funds
How do I set up SavvyPay?
In your account, you can activate your Savvy Pay. Savvy Support is here to help.
How much is a card machine?
We have no monthly fees.
The card machines remain the property of Savvy and must be returned if no longer in use, or charges will apply.
AMS1 Features
The AMS1 is the card machine we now use. This fully integrates with Savvy, so you can click to take a transaction in a savvy appointment, which wakes up your card machine to take the payment.
Linking to your Savvy Reports.
It is a full colour touch screen, sturdy and robust.
To be used in a salon, mobile or at trade shows!
It comes with a USB charging cable.
How do I order a Card Machine?
Once you have been verified for SavvyPay by Adyen, scroll to Card Machines and click to set up a store and order your card machine here.
How do I set up my card machine?
Your card machine will arrive already linked to your store.
Turn the machine on, connect to Wi-Fi and back on the home screen after any needed updates, you will see your store address and you can click YES to onboard your store to your card machine and now, you are ready to take payments through Savvy!
Can I take cardholder-not-present payments?
Not currently, this feature is in the pipeline and will be coming soon. Watch this space!
Who is Adyen?
ADYEN is the bank that backs Netflix, Uber, McDonalds and Spotify payments.
They offer 24/7 support 365 days a year.
How much does it cost to process funds with SavvyPay?
UK Fees (GBP)
UK Card Machine | 1.4% + 12p |
UK Online | 1.4% + 12p |
International / Corporate Cards | 3.95% + 12p |
Refund | 10p |
Pre Authorisation Transaction | 10p |
Payout | 10p |
Payout Frequency | Transaction +2days |
EU Fees (Euros)
EU Card Machine | 1.4% + 12 cents |
EU Online | 1.4% +12 cents |
International / Corporate Cards | 3.95% + 12 cent |
Refund | 12 cent |
Pre Authorisation Transaction | 12 cent |
Payout | 12 cent |
Payout Frequency | Transaction +2days |
USA Fees (USD)
US Card Machine | 2.6% + 0.20 per transaction |
US Online | 2.6% + 0.20 per transaction |
International / Corporate Cards | 3.95% + 0.20 per transaction |
Refunds | 0.08 USD |
Pre-authorisation transactions | 0.12 USD |
Payout | 0.20 USD |
Payout Frequency | Transaction +2days |