When you open the application, along with other menus, you will notice the "Export history" app section.
What Changed
Before: Exports happened immediately when clicking "Export PDFs". If something failed, users had to retry manually.
After: Exports now go through a *queue system* with tracking, retry logic, and a new Export History page.
New Features
Export History Page
• New navigation item: "Export History"
• Shows all exports with status: Pending → Processing → Completed/Failed
• Users can see which exports are queued and in what order
Queue System
• Only ONE export process can run at a time per shop
• Additional exports wait in queue (status: "Pending")
• Oldest pending export runs next automatically
Automatic Retries
• Failed exports retry up to 3 times automatically
• If all retries fail, the status shows "Failed"
Delete from Queue
• Users can delete "pending" exports (not yet processed)
• Processing/completed/failed exports cannot be deleted
Duplicate Detection
• Same export (same templates + orders) within 5 minutes is detected
• Prevents accidental double-exports
Status Meanings
• Pending - In queue, waiting to be processed
• Processing - Currently generating PDFs and sending emails
• Completed - Successfully sent to email
• Failed - Something went wrong after 3 retry attempts
How it works:
Once you start your exports after selecting your orders and template to export, you will notice a new Export history section at the bottom, which shows all of your current export jobs and their status:
Common Questions
Q: Why is my export stuck on "Pending"?
A: Another export is currently processing. It will start automatically when the current one finishes.
Q: Can I cancel an export?
A: Only pending exports can be deleted. Processing exports must complete.
Q: My export failed. What now?
A: The system already retried 3 times. The user should try exporting files again.
Q: How long are exports kept?
A: Export history is retained for 60 days.