To help you automate your billing and save time, our platform includes a feature that empowers your buyers to generate and send their own Peppol E-Invoices immediately after completing a purchase.
You can exercise this feature by utilizing the Enabled/Disabled button located in your app's E-Invoicing and Peppol menu item. This feature is OFF by default and you have to enable it yourself in case you decide to provide your customers with this possibility.
What Does Enable Button Do?
By default, sending a Peppol invoice is a manual action performed by you (the merchant) from the Shopify Admin. Enabling this feature shartes that ability to the customer as well. It creates a seamless, hands-off workflow where your Peppol invoices are processed continuously without requiring any manual intervention from your team.
Note: If the button shows Enabled on Storefront, it means the capability for your customers to send E-Invoices to Peppol is active on your storefront. To turn it off, simply click the button - it will switch to the Disabled on Storefront state.
If the button shows Disabled on Storefront, it means the capability for your customers to send e-invoices to Peppol is not active. To turn it on, simply click the button - it will switch to the Enabled on Storefront state.
The Customer's Point of View
If you want to activate this setting, click on the Disabled on Storefront button. A new pop-up window will be triggered asking you to confirm enabling this option. Once enabled, a new Send Invoice to Peppol button will appear on your storefront within the app-block, specifically on the Thank You page and/or the Order Status page.
For this button to appear to a customer, they must have already provided valid B2B data, including:
Company Name
VAT Number or
A valid Peppol Address
If the data is valid, the customer can simply click the button to route their own structured E-Invoice directly into their accounting system via the Peppol Network.
For customers in EU countries, a VAT number is mandatory. To successfully complete the verification process and enable the delivery of Peppol invoices, customers must provide either a VAT number or a Peppol Address.
However, providing both is highly recommended
Important Note on Your Invoice Limits
Note: Because this feature utilizes the Peppol Network to transmit the structured data, every invoice sent by a customer counts toward your account's usage. Each time a customer clicks Send E-Invoice to Peppol button, it will successfully deduct 1 invoice from your available monthly Peppol invoice limit.