How to Send an Invoice via Peppol (Single Order)
You can easily transmit an individual E-Invoice directly to your customer's accounting system from your Shopify admin.
Go to your Shopify Orders page.
Click on the specific order you want to send to open its details.
In the top right menu, click on More actions.
Click Send E-Invoice to Peppol from the dropdown list.
A new pop-up window will appear. Here, you will see a summary confirming if the order contains all the necessary B2B data (such as Company Name, VAT, and Peppol Address).
Note: If this required data is missing, the transmission will fail.
Click the Send button to instantly transmit the invoice over the network.
Step 5 (Pop-Up Explanation)
Example: Sending an Order via Peppol
Prerequisites:
The merchant has successfully completed the Peppol verification process.
The customer's data (VAT number and/or Peppol address) is accurate and up to date.
Note: A banner will appear on the screen indicating how many Peppol invoices will be used for the selected transaction.
Example: Unsuccessful Peppol Transmission
Here is an example of what happens when you attempt to send a single order, but the required data is missing. Sending via Peppol will fail if:
Incomplete Verification: Your merchant account has not completed the Peppol verification process.
Missing Customer Information: Essential B2B details (such as the VAT number or Peppol ID) are missing from the customer's profile.
Note: A banner will appear on the screen indicating there is an issue.
Note: For customers in EU countries, a VAT number is mandatory. To successfully complete the verification process and enable the delivery of Peppol invoices, customers must provide either a VAT number or a Peppol Address.
However, providing both is highly recommended
How to Send Invoices via Peppol (Multiple Orders)
If you need to process a batch of E-Invoices, you can send multiple orders simultaneously to save time.
Go to your Shopify Orders page.
Check the boxes next to the specific orders you want to transmit.
Click on the More actions button (often represented by three dots ...) at the top of the order list.
Select Send E-Invoice to Peppol from the dropdown menu.
A new pop-up window will appear summarizing your selected batch.
Review the list carefully. The system will display which specific orders contain the necessary B2B data required for transmission. Any orders missing this data will fail to send.
Click the Send button to transmit all valid e-invoices through the Peppol network at once.
Example: Sending Multiple Orders via Peppol
When batch-sending orders, the system evaluates each transaction individually. In this example:
1 Order Successful: This order is ready to be sent because all required data is correct.
2 Orders Failed: These orders cannot be transmitted due to missing information. Please review and update the affected customers' B2B data before retrying.
