How to Send an Invoice via Peppol (Single Order)
You can easily transmit an individual e-invoice directly to your customer's accounting system from your Shopify admin.
Go to your Shopify Orders page.
Click on the specific order you want to send to open its details.
In the top right menu, click on More actions.
Select Open in E-Invoicing Hub from the dropdown list.
The order will be visible in the e-Invoicing and Peppol menu
Click on the checkbox for the order
Click the Send invoices button to instantly transmit the invoice over the network.
Status will be updated dynamically
Once sending is successful, you will see the status: Peppol sent
How to Send Invoices via Peppol (Multiple Orders)
If you need to process a batch of e-invoices, you can send multiple orders simultaneously to save time.
Go to your Shopify Orders page.
Check the boxes next to the specific orders you want to transmit.
Click on the … button at the top of the order list.
Select Open in E-Invoicing Hub from the dropdown list.
The orders will be visible in the e-Invoicing and Peppol menu
Review the list carefully. The system will display which specific orders contain the necessary B2B data required for transmission. Any orders missing this data will fail to send.
Select which orders you want to send.
Click the Send invoices button to transmit all valid e-invoices through the Peppol network at once.
For an order to be registered as B2B and sent via our Peppol feature, the B2B Data Block must be completed on the customer's profile. You will need to include the Company Name, VAT number, and/or Peppol address.
If you don’t know your customer's Peppol address, our system will automatically attempt delivery using their VAT number. However, we highly recommend adding the specific Peppol address to ensure successful delivery.
Note: In eInvoicing Hub, if the order shows “Not B2B”, this means the B2B Data block was not filled in, and the order is not registered as B2B; thus, sending it via Peppol is not possible.
Note: To prevent duplicates, the app restricts resending an invoice to Peppol by default. If you need to send the same invoice again, please reach out to our support team—we’re happy to help you clear it for resending!
How to fill/record B2B Data Block: https://intercom.help/sc-opp--opt/en/articles/14494820-how-to-collect-customer-b2b-data-company-name-vat-peppol-address