Step 1: Log In to the Admin Dashboard
Go to admin.cityspark.com and log in using your CitySpark credentials.
Step 2: Navigate to the Users Section
Once logged in, select “Users” from the left-hand navigation menu.
This will take you to the user management area, where you can view existing users or create new ones.
Step 3: Create a New User
Click “New User.”
Then, fill out the required information:
Account Name: Select the account associated with your publication or campaign.
Name: Enter the new user’s full name.
Email Address: Add the user’s email address.
Password: Enter a temporary password.
When you send the user their login information, they will receive an email with a password reset link so they can create their own secure password.
Step 4: Assign a Role
Select the appropriate role for the user.
There are two main roles available for Best Of:
Manager – Provides full access to edit and manage all features within the Best Of platform.
Agent-BestOf – Grants limited access, typically used for sales representatives.
Agents can access the Advertising section of the Best Of ballot.
They can also view business registrations.
However, they cannot edit settings under Ballot Builder, Design, or other administrative areas.
Step 5: Create the User Account
Once you’ve completed all fields and selected the appropriate role, click “Create.”
After you see a confirmation message indicating the user was successfully created, select “Send Login Information.”
This will send an email from support@cityspark.com to the new user, allowing them to reset their password and access their account.
Step 6: User Login
After resetting their password, the new user can log in at bestof.cityspark.com using their new credentials.
Need Help?
If you have any questions or need additional assistance, please reach out to us at:
📧 support@cityspark.com