If you encounter a "null page" issue with your Best Of categories—where the URL includes "null" and no content is displayed—follow these steps to resolve it.
Understanding the Issue
The "null page" problem occurs when the category name has been removed. The system relies on these group names to retrieve the correct data. Even if the image associated with the category has the correct name, the group name itself must be properly set.
Fixing the "Null Page" Issue
Access the Ballot Builder
Navigate to your Ballot Builder where you manage your categories.
Open Category Settings
Click on the settings gear icon next to the category that is producing the "null page."
Rename the Category
Ensure that the category name is correctly entered. This name is crucial for the system to pull in the appropriate data.
Save Your Changes
Scroll down and click Save to apply the changes.
By following these steps, you should be able to fix the "null page" issue and ensure that your categories display correctly. If the problem persists, please contact support for further assistance at support@cityspark.com.