How does intra-EU VAT (reverse charge) work?
If you are a business customer within the European Union, you can enter your VAT number before completing your order. When your VAT number is valid, VAT will be removed automatically and the reverse-charge mechanism will be applied.
How do I enter my VAT number?
You can add your VAT number before checkout:
Add your products to the cart.
Open the cart drawer / cart slider.
Continue to the check-out page.
Fill in your address details. Once everything is filled in a field for VAT number will appear.
Enter your VAT number in the VAT number field.
Our system automatically checks your number through VIES.
If the VAT number is valid, VAT is removed from your order total instantly.
You can then proceed to checkout and complete your order.
What happens if my VAT number is not valid?
If your VAT number cannot be verified, VAT will remain on your order.
Common reasons include:
typing mistakes
missing country code
VAT number not registered for cross-border transactions
temporary issues with the VIES validation service
You can try entering the number again or validate it yourself through the official VIES website.
Do I still receive a VAT invoice?
Yes. Your invoice will clearly show:
your VAT number
our company VAT number
a 0% VAT rate (reverse charge)
the required reverse-charge statement
This invoice is fully compliant with EU business accounting rules.
Can VAT be removed after the order is placed?
No. VAT can only be removed before completing the order and only if the VAT number is successfully validated during the cart step.
If the order is completed with VAT applied, we cannot retroactively change it to a reverse-charge invoice.