What This Article Covers:
How admins, staff, providers, and customers can reset their password
How admins can assist with password resets from the backend
How to Reset Your Password (All User Types)
Any user (admin, staff, provider, or customer) can reset their password through the ScheduleDrop login page. This works both on web and mobile
.
Reset via Website
Go to www.scheduledrop.com
Click the "Login" button in the top-right corner
On the login screen, click the "Forgot Password?" link
Enter your username and click "Reset Password"
Check your inbox for a password reset email (check spam)
Click the link in that email to set a new password
Reset via Mobile App
Open the ScheduleDrop Admin, Provider, or Customer app (depending on your role)
On the login screen, tap "Forgot Password?"
Enter your username and tap "Reset Password"
Check your email and follow the link to reset your password
Still Need Help?
If you're not receiving your reset email, or the link has expired, contact us at support@scheduledrop.com.
We’re here to help get you back into your account quickly and securely.