How to Pay Providers
1. Open the Provider Payments section
Click the Providers dropdown, then click Provider Payments.
2. Select your date range
By default the whole month is selected. Change it to the period you're paying for (e.g., this week). Once selected, you'll see every provider who is owed a payment.
Amounts in red (Owed Booking Pay, Owed Tips, Owed Total) haven't been paid yet. You'll also see Paid Booking Pay, Paid Tips, Paid Total, and how many bookings were paid.
3. Open each provider's payment summary
Click the three dots to the right of a provider and choose View Payment Summary for a detailed breakdown of what they're owed. Go through each provider one at a time.
4. Check the hours (hourly providers only)
Skip this step if you pay a set/fixed price.
If you pay hourly, make sure the clock-in and clock-out logs are correct. The summary shows hours worked and drive time.
If they clocked in and out correctly: the logs are already there — no action needed.
If a time is wrong: click the pencil icon to manually edit it.
If they forgot to clock in or out: click Edit Clock In, then Add Event to enter the missing times (for example, "Job Started" at 8:45 AM and ending at 12:45 PM). This recreates the tracking logs.
5. Set the payment amount
In the payment section:
Fixed pay: if you pay a set amount, it's already filled in based on the fixed payment set on the booking. You can edit it here if needed.
Hourly pay: click Use Actual Hours Worked to pay based on logged hours. (This button only appears for hourly bookings — fixed-price bookings won't show it.)
Drive time: if applicable, turn on Include Drive Time. You can pay a fixed amount or an hourly rate (calculated from when they clicked "on the way" to when they clocked in). Example: adding $25 drive time to $100 booking pay gives a $125 total.
Tips: if there were tips on the booking, a tip section appears — make sure it's included so they get paid out.
6. Pay the provider
Go to your third-party payment platform (whatever you use) and pay that provider the total shown.
7. Mark as paid
Once you've paid them, click Mark This Paid. The provider's totals turn to paid status (e.g., Paid Booking Pay $100, Paid Total $125, 1 of 1 bookings paid — paid in full).
Always mark providers as paid. It's essential for accurate tracking and prevents payment mistakes.
8. Repeat for everyone
Work down the list and confirm every provider is paid out for that date range.
Questions? Message us anytime using the chat widget in the bottom-right corner or email support@scheduledrop.com.