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How do I keep my computer awake during uploads?
How do I keep my computer awake during uploads?

A link to an article that provides steps for both Windows and Mac operating systems.

Jordan Hendry avatar
Written by Jordan Hendry
Updated over a week ago

If you are uploading film, it's important you don't let your computer "go to sleep" or you might lose your upload progress.

How to keep macOS awake during uploads

macOS Catalina (10.15) or earlier

  1. Click System Preference in your dock

  2. Click Energy Saver

    • Note: If using a laptop, click Power Adapter

  3. Check on “Prevent computer from sleeping automatically when display is off”

macOS Big Sur (11.0) or later

  1. Click System Preference in your dock

  2. Click Energy Saver

    • Note: If on a laptop, click Battery, then Power Adapter

  3. Check on “Prevent computer from sleeping automatically when display is off”

How to keep Windows awake during uploads

  1. Click the Windows icon on the taskbar

  2. Click the magnifying glass to search

  3. Search for Sleep

  4. Click Power & sleep settings

  5. Under “Sleep” change “When plugged in, computer goes to sleep after” to Never

Here is Apple's support article on how to set sleep and wake settings for your Mac:

Here is Microsoft's support article for how to adjust power and sleep settings in Windows:

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