Various file types may be attached to QA scores by clicking the upload button on the bottom of the Scoring page.

Typical files include recording of the phone call, a HTML or .TXT version of an e-mail or Chat, a screen grab or a Word document that the Employees can read/listen when checking their results.

These are the file types that can be uploaded to Scorebuddy: txt, rtf, doc, wav, mp3, xls, pdf, jpg, png, gif, bmp, htm, msg, csv, asf, ogg, jpeg, docx, xlsx. The maximum size of the attachment is 100MB.

You can drop or browse files to attach and also multiple files can be uploaded to one result.