If using the Agent Insight module, Agents (and Supervisors) will be able to view the survey results that have been assigned to be viewed in the Survey Setting (see preceding section), in the Surveys tab in their Dashboard.
In the image below, the Agent Dashboard shows how the agent can view their different survey results (using tabs like quality scorecard results) showing the questions which have been selected to be displayed (in Survey Settings above) in graphical and tabular formats.
The Supervisor Dashboard (see below) shows the survey results, by question, for their team of agents, with the left hand side showing the overall (snapshot) result for the period and the right hand side showing the trend over time. In this case, the results are for an NPS question. Each are variable by time period displayed (e.g. WTD) and can be toggles from graphical to tabular view.