Attributes

Attribute Name	Attribute Description
Action	An Action that may be taken against a Review. The action titles are any of `Accepted`, `Rejected`, `Download`, `One To One`, `Escalated`, `Reviewed`, `Unreviewed`, or `View`.
Answer	The option selected against a Question, on a Scorecard. Typically identified by the Label configured against it in the Scorecard section.
Answer Fails All?	For a given Answer, whether or not a Question being assigned that Answer on a Scorecard triggers a Fail All.
Answer Fails Section?	For a given Answer, whether or not a Question being assigned that Answer on a Scorecard triggers a Fail Section
Below Target?	For a given Score, whether or not that Score was below the Target assigned to the Scorecard against which the Score was recorded.
Calibration	The ID of a Calibration Score recorded in Scorebuddy.
Calibration Answer	The option selected against a Question, on a Scorecard, within the context of a Calibration. Typically identified by the Label configured against it in the Scorecard section.
Calibration Day	The calendar day on which a Calibration Score was recorded, along with all descriptive facts about that day. Not to be confused with day-of-the-week, though that is available in the attribute.
Calibration Deleted?	Whether the Calibration Score is currently deleted within Scorebuddy.
Calibration Month	The calendar month in which a Calibration Score was recorded along with all descriptive facts about that month. Not to be confused with the month-of-the-year, though that is available in the attribute.
Calibration Quarter	The calendar quarter in which a Calibration Score was recorded along with all descriptive facts about that quarter.
Calibration Week	The calendar week in which a Calibration Score was recorded along with all descriptive facts about that week.
Calibration Year	The calendar year in which a Calibration Score was recorded along with all descriptive facts about that year.
Calibrator	The User who recorded a given Calibration Score.
Category	The Category into which a Scorecard falls. Example: `Technical Support`.
Cause	An additional piece of Meta Data that can be associated with a Question, which in the event of a negative Answer can be used to provide insight into why that negative Answer was selected. Example: `Did not use the standard greeting`. Cause uses an ID produced where other Causes from different Scorecards with the EXACT same label have been created. This metric should be used if you wish to report identically named Causes which exist on multiple Scorecard.
Compliance Section?	Whether the Section is a Compliance section used for special regulatory compliance reporting.
Current Supervisor	For a given Member of Staff, who is their Supervisor at the present moment. Configured in the Staff section.
Evaluator	The User who recorded a given Score
Evaluator Role	The user role of the User who recorded a given Score. Example: `Team Admin`
Event	The Event Type recorded against the Score at time of scoring.
Event Day	The calendar day on which the Event that was being Scored occurred, along with all descriptive facts about that day. Not to be confused with day-of-the-week, though that is available in the attribute.
Event Month	The calendar month in which the Event that was being Scored occurred, along with all descriptive facts about that month. Not to be confused with the month-of-the-year, though that is available in the attribute.
Event Quarter	The calendar quarter in which the Event that was being Scored occurred, along with all descriptive facts about that quarter.
Event Week	The calendar week in which the Event that was being Scored occurred, along with all descriptive facts about that week.
Event Year	The calendar year in which the Event that was being Scored occurred, along with all descriptive facts about that year.
Fail All Zeros?	Whether a given Score that has received a Fail All Answer, should also receive an overall Score of 0%, as opposed to Failing despite receiving its otherwise achieved Score. Configured in the Scorecard Builder.
Group	The top-level division of Groups and Teams within Scorebuddy. One Groups consist of many Teams which consist of many People.
Kudos Point?	Whether a given Score was awarded a Kudos Point.
Last Edit Day	The calendar day on which a Score was last modified, along with all descriptive facts about that day. Not to be confused with day-of-the-week, though that is available in the attribute.
Last Edit Month	The calendar month in which a Score was last modified, along with all descriptive facts about that month. Not to be confused with the month-of-the-year, though that is available in the attribute.
Last Edit Quarter	The calendar quarter in which a Score was last modified, along with all descriptive facts about that quarter.
Last Edit Week	The calendar week in which a Score was last modified, along with all descriptive facts about that week.
Last Edit Year	The calendar year in which a Score was last modified, along with all descriptive facts about that year.
Original Cause	An additional piece of Meta Data that can be associated with a Question, which in the event of a negative Answer can be used to provide insight into why that negative Answer was selected. Example: `Did not use the standard greeting`. Original Cause is the ID of a Cause as it relates ONLY to the Scorecard that it was created within See: Cause
Original Percentage Score	The Percentage Score achieved on a given Score.
Question Comment	Pre-configured Comments left at the Question level in a given Score. Not to be confused with Free-Text comments that are not typed by the user.
Question Fails All?	Whether the Question holds one or more Answers that may trigger a Fail All
Question Fails Section?	Whether the Question holds one or more Answers that may trigger a Fail Section.
Question Free Text Comment	User typed Comments left at the Question level in a given Score. Not to be confused with Comments which are pre-configured.
Reference	An ID left on a Score at time of Scoring, to associated the Score back to the Event in an external system.
Review	The ID of a Review carried out against an existing Score.
Review Accepted?	Whether a Review is currently in an `Accepted` state.
Review Acknowledged?	Whether a Review is currently in an `Acknowledged` state.
Review Acknowledged Date	The Date upon which a given Review received a state of `Acknowledged`.
Review Date	The Date upon which a given Review occurred.
Reviewer	The User who performed a review.
Review Last Updated	The Date upon which a given Review was last modified.
Review Request 121?	Whether a Review is currently in a `Request 121` state.
Review Request Denied?	Whether a Review is currently in a `Request Denied` state.
Review Request Pending?	Whether a Review is currently in a `Request Pending` state.
Review Supervisor	The Supervisor who is associated with a given Review.
Review Viewed?	Whether a Review is currently in a `Viewed` state.
Score	A given Score that has been Scored in Scorebuddy.
Score Answer Key	The count-key of the Answers available on a given Question, with the first Answer being represented as 0, the second as 1, and so on. An internal concept for the most part and not generally relevant for users.
Scorecard	The Scorecard used to record a Score.
Scorecard Archived?	Whether the Scorecard is currently Archived.
Scorecard Current Category	The Category that the latest Version of a Scorecard belongs to.
Scorecard Deleted?	Whether the Scorecard is currently Deleted.
Scorecard Question	A Question contained within a given Scorecard.
Scorecard Section	A Section contained within a given Scorecard.
Scorecard Version	A Version of a Scorecard, a new iteration of which is created when calculus-effecting changes are made to a given Scorecard.
Score Comment	A Comment recorded against a given Score using the large Summary Comment at the bottom of the scoring page.
Score Commenter	The User who recorded a Comment against a given Score.
Score Day	The calendar day on which a Score was recorded, along with all descriptive facts about that day. Not to be confused with day-of-the-week, though that is available in the attribute.
Score Deleted?	Whether a Score is currently deleted. Cannot currently be reversed.
Score Month	The calendar month in which a Score was recorded, along with all descriptive facts about that month. Not to be confused with the month-of-the-year, though that is available in the attribute.
Score Quarter	The calendar quarter in which a Score was recorded, along with all descriptive facts about that quarter.
Score Week	The calendar week in which a Score was recorded, along with all descriptive facts about that week.
Score Year	The calendar year in which a Score was recorded, along with all descriptive facts about that year.
Scoring Time	The amount of time an Evaluator spent on the Score page, recording a give Score.
Security Staff	The current list of Staff IDs that belong to a given Team. Largely for internal use.
Security Staff Team List	The current list of Team IDs a given Member of Staff belongs to. Largely for internal use.
Staff	A given Member of Staff.
Staff Current Group	The current Groups to which a given Member of Staff belongs.
Staff Current Team	The current Teams to which a given Member of Staff belongs.
Staff Role	A Staff Members current Role. One of `Employee`, `Supervisor`, `Advanced Supervisor`
Sub Event	A Sub Event added to a given Score at time of Scoring.
Supervisor	The Supervisor associated with a given Score.
Tag Name	The Data Tag name for a given Data Tag ID. Example: `Language`.
Tag Value	The Data Tag value for a given Data Tag ID. Example: `French`.
Task	A given Task assigned in Scorebuddy.
Task Archived?	Whether a given Task is currently Archived.
Task Completed By	The User who marked a given Task as complete.
Task Completed Timestamp	What date and time a given Task was completed at.
Task Created By	The User who created a given Task.
Task Created Day	The calendar day on which a Task was created along with all descriptive facts about that day. Not to be confused with day-of-the-week, though that is available in the attribute.
Task Created Month	The calendar month in which a Task was created, along with all descriptive facts about that month. Not to be confused with the month-of-the-year, though that is available in the attribute.
Task Created Quarter	The calendar quarter in which a Task was created, along with all descriptive facts about that quarter.
Task Created Timestamp	The actual date and time a given Task was created at.
Task Created Week	The calendar week in which a given Task was created, along with all descriptive facts about that week.
Task Created Year	The calendar year in which a given Task was created, along with all descriptive facts about that year.
Task Deleted	Whether a given Task is currently deleted.
Task Due Date	The date on which a given Task should be created.
Task Priority	The urgency with which a given Task should be completed. One of `low`, `medium`, `high`, or `urgent`.
Task Status	The current status of a given Task. One of `open`, `in-progress`, `complete`.
Team	The mid-level division of Groups and Teams within Scorebuddy. One Team consist of many People.
Team Group Deleted?	Whether or not a Group is currently deleted within Scorebuddy.
Unique Percentage Score	A composite of all Percentage Scores in the system and their Score IDs, so as to guarantee that in a list of Scores there is no aggregation across Scores due to identical results. Largely an internal concept.

Metrics

Metric Name	Metric Description
% Compliance Pass Rate	The number of Compliance Questions in which the `Pass` Answer was selected (as opposed to `Fail` or `N/A`), divided by the total number of Compliance Questions in which the `Pass` or `Fail` Answer was selected (as opposed to `N/A`), giving an overall decimal percentage.
% Fail All	The number of Fail All Answers recorded against Scores, divided by the total number of Scores recorded, giving an overall decimal percentage.
% of Actions	The number of times a given Action was taken against Reviews, divided by the total number of times any Action was taken against Scores, giving an overall decimal percentage.
% of Calibration Answers that Match Original Score	The number of Calibration Question Answers who’s value matches that of the original Score Question Answer, divided by the total number of Calibration Question Answers, giving an overall decimal percentage.
% of Causes	The number of times a given Cause was recorded against a Score Question, divided by the total number of times any Cause was recorded against a Score Question, giving an overall decimal percentage.
% of Scores Above Target	The number of Scores that were above (or equal to) the Target configured on the Scorecard, divided by the total number of Scores, giving an overall decimal percentage.
% of Scores Below Target	The number of Scores that were below the Target configured on the Scorecard, divided by the total number of Scores, giving an overall decimal percentage.
% of Scores with Causes	The number of Scores against which any Cause was recorded at the Question level, divided by the total number of Scores, giving an overall decimal percentage.
% of Scores with Fail All	The number of Scores against which a Fail All was selected at the Question level, divided by the total number of Scores, giving an overall decimal percentage.
% of Scores with Kudos	The number of Scores against which a Kudos point was awarded, divided by the total number of Scores, giving an overall decimal percentage.
% of Tasks Overdue	The number of Tasks which are currently not complete and have passed their Due Date, divided by the total number of Tasks, giving an overall decimal percentage.
% Score	The numerical score for a given Score, divided by the Max Score for that same Score, giving the percentage score between 0.00 and 100.00. Can also be accessed via the Percentage Score attribute.
% Score of Scores with Causes	The over all decimal percentage of Scores that have had at least one Cause assigned to them, divided by the total number of Scores, giving an overall decimal percentage.
Answer % Score	The score achieved on a given Question, divided by the maximum possible score on that Question (i.e. the value of the Answer that awards the largest quantity of points), giving an overall decimal percentage.
Answer Max Score	The maximum possible score on that Question (i.e. the value of the Answer that awards the largest quantity of points).
Answer Score	The score achieved on a given Question
Avg Score Time	The total amount of time spent Scoring a given set of Scores, divided by the number of Scores in that set, giving the average there in.
Avg Time to Close Task	The total number of hours spent between the creation of a set of Tasks, and the completion of that same set of Tasks, divided by the number of Tasks in that set, giving the average there in.
Avg Variation	The total of all differences between a set of Calibration’s numerical scores, and the numerical scores of the original Scores that those Calibrations were calibrated against, divided by the number of Calibrations in that set, giving the average there in.
Calibration % Score	The numerical score for a given Calibration, divided by the Max Score for that same Calibration, giving the percentage score between 0.00 and 100.00.
Calibration Max Score	The maximum numerical score that could have been achieved against a Calibration, before all applicable deductions (for example a negative answer).
Calibration Original % Score	The total sum of all Scores against which a set of Calibrations were recorded, divided by the number of Calibrations in that set, giving an overall decimal percentage.
Calibration Score	The sum of all given Calibration Scores, giving a running total.
Kudos Points	The count of all Scores in a set, that have been awarded a Kudos Point.
Max Score	The sum of all max scores in a given set of Scores.
No of Actions	The number of Actions that have been taken against a given set of Reviews
No of Actions (All Actions)	The number of a given Action that has been taken against a given set of Reviews
No of Calibration Answers	The count of all Questions in a given set of Calibrations.
No of Calibration Answers that Match Original Score	The count of all Calibration Questions, where in the Answer selected matches the Answer selected on the original Score which was Calibrated.
No of Calibrations	The count of all Calibrations in a given set.
No of Causes	The count of all Causes recorded against Score Questions.
No of Causes (all Causes)	The count of all of a given Cause recorded against Score Questions.
No of Complete Tasks	The count of all Tasks that have been Completed.
No of Compliance Passes	The count of all Compliance Questions in which the `Pass` Answer was selected (as opposed to `Fail` or `N/A`).
No of Compliance Passes or Fails	The count of all Compliance Questions in which either the `Pass` or `Fail` Answers were selected (as opposed to `N/A`).
No of Fail All Answers	The count of all Questions recorded against a set of Scores, in which the Answer caused a Fail All to be triggered.
No of Fail Section Answers	The count of all Questions recorded against a set of Scores, in which the Answer caused a Fail Section to be triggered.
No of in Progress Tasks	The count of all Tasks that are currently In Progress.
No of Open Tasks	The count of all Tasks that are currently Open.
No of Overdue Tasks	The count of all Tasks which are currently not Completed, and have passed their Due By date (if applicable).
No of Question Comments	The count of all Comments recorded against Questions on Scores in a given set.
No of Score Comments	The count of all Summary Comments recorded against Scores in a given set.
No of Score Question Answers	The count of all Questions that have been answered on Scores in a given set.
No of Scores	The count of all Scores in a given set.
No of Scores Above Target	The count of all Scores in a given set, in which the score was above (or equal to) the Target configured on the Scorecard against which the Score was recorded.
No of Scores Below Target	The count of all Scores in a given set, in which the score was below the Target configured on the Scorecard against which the Score was recorded.
No of Scores with Causes	The count of all Scores in a given set, in which at least one Cause was recorded at the Question level.
No of Scores with Fail All	The count of all Scores in a given set, in which at least one Answer was recorded that triggered a Fail All.
No of Staff with Score	The count of all Staff who have at least one Score recorded against them in a given set of Scores.
No of Tasks	The count of Tasks in a given set.
No of Views	The number of times a given set of Reviews received the View Action.
Score	The total sum of numerical scores in a given set of Scores.
Scoring Time	The total amount of time Evaluators spent recording a set of Scores, displayed in Days.
Scoring Time in Sec	The total amount of time Evaluators spent recording a set of Scores, displayed in Seconds.
Sum of Calibration Original Percentage	The total sum of all decimal scores of a given set of original Scores against which Calibrations were recorded, re-expressed as a Percentage Score.
Sum of Calibration Percentage	The total sum of all decimal scores of a given set of Calibrations, re-expressed as a Percentage Score.
Sum of Percentage	The total sum of all decimal scores of a given set of Scores, re-expressed as a Percentage Score.
Sum of Percentage with Cause	The total sum of all decimal scores of a given set of Scores that have had at least one Cause recorded at the Question level, re-expressed as a Percentage Score.
Sum of Variation	The total of all differences between a set of Calibration Score’s numerical scores, and the numerical scores of the original Scores that those Calibrations were calibrated against.
Total Distinct Scores	The count of all individual scores recorded.
Total Hours to Complete Task	The total amount of time between a set of Tasks being created, and those Task subsequently being marked as Complete.
Total Score	The sum of all Total Scores, in a given set of Scores. “Max Score” should be used in preference to Total Score as it has greater accuracy in cases where Fail All and Fail Section have affected the score.