Step 1 - Phone internet connection
The first part involves connecting your camera to the internet, so that it can send live media. For this you should use your mobile phone as an internet hotspot.
Here are links to the most common brands Help Centers.
For other you can search online for “configure mobile hotspot on XXX”.
Step 2 - Connect your camera to the internet
Next you have to connect your camera to your mobile phone wifi.
Here are links to Help Centers for most commonly used models. For more details, please search for “Connect to the internet on XXX”.
Step 3 - Configure FTP
Now that your camera is connected to the internet through your phone we can continue with the setup of the FTP server.
Find the “Connect to FTP” option on our camera
For the “address” you can enter
Europe: eu-ftp.scoreplay.io OR 13.37.139.194
NA: ftp.media.scoreplay.io
For the "Login" and "Password": Your login details should be provided by your customer success manager. If you're missing those details, please reach out on our chat!
For the “port” you can leave 21
Set the “Passive mode” to ENABLE
Leave “Proxy” to DISABLE
Select the correct “Root folder” you want to upload your media to
Connect
For more details, please search for “Connect to FTP server on XXX” in the external Help Centers.
Step 4 - Configure transfer settings
Now that you are successfully connected you must configure how to send media. You don’t want every picture you shoot to be sent, you want to have to press the SET button when you are seeing the picture on your camera for it to be sent.
If you're experiencing further issues, please contact our chat Support for further instructions.