ScreenCloud's Screens Manager and Remote Device Management (RDM) tools offer powerful capabilities for overseeing and maintaining your digital signage network. With Screens Manager, you can manage all your screens across all locations and spaces from a single menu, and monitor status, apply bulk actions, and adjust individual screen settings. RDM tools provide further detailed information about a screen and allows you to perform remote actions like rebooting, clearing cache, taking screenshots, and adjusting network and other settings.​

These tools and features are available across all ScreenCloud plans, with availability depending on the capabilities of the connected screen and hardware. The only exception are features that are mentioned to be on the Pro and Enterprise plans.

Screens Manager provides a central hub to oversee and manage all the screens in your ScreenCloud account. Here you can view screen details, monitor status, apply bulk actions, and get access individual screen information and RDM tools. You can filter the screen list or search by name or tag for easier management. This advanced screen management menu is only accessible to ScreenCloud users with Owner or Admin access, or custom user permissions that grant access. In addition to managing your screens list view, you can also access individual screen settings, getting quick access to detailed screen information and their RDM tools.

As you view your screens, the Screens Manager button appears just below the search bar.

The Screens Manager button can also be found when you click your username.

At first glance, all of your screens are listed alphabetically in Screens Manager's screens list view. You can adjust your screen view by searching by screen name, by it's tag, or by filtering your view. You can also customize your view by adjusting the column orders or even removing a column. An option to export your screen list as csv is also available, once you have selected the screen information you wish to save. And lastly, you can find out if a screen needs your attention by observing if there is a warning message next, which informs you of changes that need to be made to ensure your digital signage is running smoothly.

The screen view is divided by columns, and you can reorganize the view where there is an up and down arrow for a column.

Use the Search Screens text box to search by screen name or column detail, for example a screens MAC address.

There are four filter views for your screens:

You can customize the columns displayed in Screens Manager by using the column management feature. Select the Column button to add or remove columns (using the +/- symbols) and reorder them by dragging them up or down (using the 4-line icon).

You can save a report of your screen data, organizes by the available columns, by clicking the Export button, which will download a csv file listing all of your screens.

The exported information can be adjusted by how you arrange the columns and if you filter your screen list view beforehand.

When a screen displays a warning, a colored icon appears in the Warning column. This indicates that the screen needs attention to prevent interruptions to your digital signage. A common example is a prompt to update the player to the latest operating system, helping you quickly see whether your device is up to date.

Each warning message explains exactly what needs to be updated or changed. Click the colored info icon to view the specific warning details for that screen.

Each warning color has a different warning intensity:

Once the required action is completed, the warning will automatically clear after a few hours.

To apply changes to a group of or all screens, check the box for a screen (or all screens) to enable these options. The bulk setting icons will then become visible. These actions are:

Keep in mind you can only run screen actions if the ScreenCloud player for that device is compatible and has the capability. If the player does not support that function, there will be an incompatible notification.

By clicking the options (ellipses) button of a screen, you can access the individual actions for this screen:

To rename a screen, simply hover over its name until the 'edit' (pencil) icon appears.

You can open the screen in another tab on your browser by clicking the 'Open in new tab' button. This allows you to quickly access the space the screen is located in.

Similar to clicking the platform (player) icon in Screens Manager, you can click this icon as you view a screen's settings to open a more advanced information view of the screen and it's RDM tools.

Click a screens platform or player icon to access it’s screen settings and remote device management (RDM) tools.

We have now laid the groundwork for effective screen management. In the next section, we'll explore the powerful tools at your disposal, including detailed instructions on using screen settings and RDM tools.

ScreenCloud’s remote device management (RDM) tools and device information for your screens empower you to remotely manage various hardware actions and monitor critical system parameters. The ability to conveniently control hardware functions such as clearing cache, restarting, rebooting, and capturing screenshots, can all be performed from within the ScreenCloud platform. In addition, our very own ScreenCloud OS provides you with further RDM tools and settings with expanded network capabilities.

Let's learn about leveraging ScreenCloud's remote hardware management feature to optimize your digital signage infrastructure and ensure uninterrupted performance.
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Your device details will appear next to your screen on the right-hand side.

This immediate device info will reveal a few device action buttons, how long the device has been connected, its available memory, its Daily Restart time (if enabled), and its timezone, along with much more information.

The list of screen details:

Included are RDM tools to maintain your screens.

Clearing hardware cache is beneficial as it optimizes performance by freeing up space, ensuring access to fresh data, reducing the risk of errors, and enhancing energy efficiency.

Please note that, depending on the cache size, this may take a few minutes.

This action is available for all OSs
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Restarting software can help clear temporary files and free up memory space, which can improve its performance and resolve certain glitches or issues.

This action is available for the following OSs: Android, Amazon’s Fire OS, Windows, macOS, and LG WebOS Signage.
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Rebooting hardware is beneficial as it clears temporary memory, resolves software glitches, prevents memory leaks, enhances system performance, and can even extend the longevity of your hardware

This action is available for the following OSes: ScreenCloud OS, ChromeOS, BrightSign, LG WebOS Signage, and Samsung Tizen.
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With the Screenshot button, you can take a look at what is live and showing on your screen. Please note that this may take a few moments. For more information on this, please see here.

This action is NOT available for the following OSs: ChromeOS, iPadOS, and iOS.
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This feature is available if you are on the Pro or Enterprise plan. The feature allows you to enable or disable email notifications for when your screen goes offline and online again. Please see here to learn all about this feature.

To access the full settings of your screen and it’s more advanced RDM tools, you can click the device's platform icon.

You can also scroll down and click Show Complete Information button to access these settings.

And, for ScreenCloud OS devices specifically, the Open in RDM button will also display these advanced screen details and tools.

You can also access these advanced screen options for each screen from Screens Manager.

All operating systems other than ScreenCloud OS have limited screen RDM settings. This entails Android, Fire OS (Amazon), Windows, macOS, iOS (iPadOS), ChromeOS, Tizen (Samsung), webOS Signage (LG), and BrightSign.

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The one exception is Amazon Signage Stick which contains more RDM tools and display options due to the OS providing this capability. Full details can be found here.

ScreenCloud OS is our custom operating system and offers more capabilities than other operating systems on which the ScreenCloud player app runs.

Below are the different settings tabs available for a device with full Remote Device Management (RDM) capabilities:

Let's go through them in detail below.

Contains general screen information as seen on the screen page, with additional details:

This is only visible when viewing RDM tools from Screens Manager.

Here you can take an immediate screenshot, which will show you what is on the live screen for that timestamp. Simply click New Screenshot to take more, and click Download to save the image captures. Please keep in mind that you must wait 10 seconds between each screenshot.

The health section indicates whether or not the device is overloaded, among other details. If you're using your device in a high-stress situation (like a hot room or a lot of demanding content), you can keep tabs on how well it's operating.

You can export the health data by selecting Export json.

Adjust the display options for the device, according to what the display can provide and what the HDMI cable receives from the display. You will need to click the Change Settings to adjust the display output settings. This is only available for ScreenCloud OS version 3 and higher.

If your device is connected to a display which has HDMI CEC enabled, you will have the additional display output settings:

Here you can view a full list of your network information, including any custom networking that you have configured for your device.

If you want a shortened UI-friendly version, Help Center tone, or grouped sections (Wi-Fi vs Ethernet), happy to adjust.

You can export the these network details of your device by selecting Export json.

Adjust the device’s following settings:

The USB provisioning tool, located in the Screens Manager, simplifies network configuration for ScreenCloud OS Station P1 and P1 Pro devices. By connecting a USB flash drive containing your network settings, the device automatically displays a pairing code, enabling quick setup, especially for large deployments.

You can learn more about this setup process here.