To ensure the best performance for your digital signage, ScreenCloud Arc is optimized for specific hardware configurations. While it supports a wide range of third-party devices, performance may vary depending on your setup.
In this guide, you’ll find an overview of supported operating systems, minimum requirements, and recommended hardware to help you choose the right device and ensure a smooth ScreenCloud experience.
If you don't currently have hardware, you can test your first ScreenCloud Arc setup by pairing to the web player at web.screencloud.com
ScreenCloud Hardware: PIXI and SCOS
ScreenCloud’s native hardware is designed to eliminate the inconsistencies often found on devices that require installing the ScreenCloud app separately.
PIXI
PIXI is ScreenCloud’s most affordable, high-performance media player, designed to bridge the gap between low-cost streaming sticks and enterprise-grade devices.
Operating System | Powered by a specialized version of Android 14 |
Performance | Equipped with 4GB RAM and 64GB eMMC storage for reliable playback and content caching |
Key Features | Includes Remote Device Management (RDM Tools) and enterprise-grade security |
Network Compatibility | Designed for standard network environments with support for secure configurations; enterprise networks are not supported |
For full specifications, see here.
Station P1 Pro powered by ScreenCloud OS (SCOS)
Station P1 Pro is ScreenCloud’s flagship device, built for demanding digital signage environments and continuous 24/7 use.
Operating System | Runs on ScreenCloud OS (SCOS), a custom Linux-based operating system designed for digital signage |
Performance | Equipped with a Rockchip RK3399 processor and 4GB RAM, optimized for handling complex content, including multi-zone layouts |
Key Features | Industrial-grade aluminum chassis for efficient heat dissipation, along with advanced Remote Device Management and reliability features |
Network Compatibility | Built to operate seamlessly in both standard and advanced network environments, including secured enterprise networks |
For full specifications, see here.
How to Purchase ScreenCloud Hardware
Click the Buy Now buttons for PIXI or ScreenCloud OS on the ScreenCloud Hardware page.
Setting Up ScreenCloud Hardware
If you’re using a secure or restricted network, first ensure that connections to ScreenCloud services are allowed. You can review our whitelisting guide to prepare your network before setup.
For advanced or enterprise network configurations, you can apply settings to ScreenCloud OS hardware using USB configuration here.
Once ready, connect your device to your network using WiFi or Ethernet. A pairing code will appear on screen, allowing you to link the device to your ScreenCloud account and start setting up content. You can learn more about pairing your first screen here.
After the device is connected, its IP and MAC address can be viewed in the ScreenCloud Player side menu, in case this is needed for an advanced network setup.
The ScreenCloud Player for Third Party Hardware
If you’re not using ScreenCloud hardware such as PIXI or devices running ScreenCloud OS (SCOS), you can still use ScreenCloud Arc with a range of supported third-party devices.
The ScreenCloud Player is the application that runs on your device and displays your content on screen. Installation methods vary depending on the operating system.
For Android and Google TV, the Player is installed via the Google Play Store. For Windows and macOS, the Player is installed using a downloadable installation file. Other platforms, such as ChromeOS, LG webOS Signage, Samsung Tizen, and BrightSign, require platform-specific setup methods, which may involve enterprise tools, device management settings, or dedicated signage configurations.
ScreenCloud Player Setup Overview
Install the ScreenCloud Player on your device
Open the app to generate a pairing code
Log in to your ScreenCloud account
Enter the pairing code to link your screen
Assign content to your screen
Once installed, the Player connects to your ScreenCloud account using an on-screen pairing code, allowing you to easily assign and manage content across your screens. Each screen pairing requires a license to use from your subscription.
Supported Operating Systems, Hardware Requirements & Setup
ScreenCloud Arc supports a range of operating systems when using third-party hardware. Each platform must meet the minimum OS requirements below to ensure compatibility and performance. You can also find quick setup steps for each platform in the sections below.
Platform | Requirements | Setup |
Amazon Fire OS & Amazon Signage OS |
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Android Google TV |
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ChromeOS |
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Windows |
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macOS |
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iPadOS |
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LG webOS Signage |
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Samsung Tizen |
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BrightSign |
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The ScreenCloud Player requires a stable internet connection, with Ethernet recommended over WiFi for greater reliability where possible.
If you’re using a secure network, ensure ScreenCloud services are properly whitelisted. Refer to the ScreenCloud Arc whitelisting guide.
How to Set Up the ScreenCloud Player on Supported Hardware
You can find full installation details for each platform at screencloud.com/download.
Which Third Party Hardware should I Purchase?
You can find out what hardware we recommend to use with ScreenCloud in the screencloud.com/supported-hardware page.
ScreenCloud Player Settings
The ScreenCloud Player includes a Settings side menu for managing your screen and accessing device information. While available options may vary by device and operating system, the core functionality remains consistent across most platforms. On ScreenCloud hardware, the Player is built in, so no additional installation is required.
How to Open the ScreenCloud Player Settings
The menu slides in from the right side of the screen and may appear black or white.
ScreenCloud Hardware
PIXI
Press the OK button on the remote while the Player is running to open the side menuScreenCloud OS (SCOS – Station P1 Pro)
Use a wired mouse and click on the screen's top right (transparent button) to reveal the side menu. You can also connect a wired keyboard and select 'M'.
Third-Party Devices
Android (incl. Google TV) / Amazon (Fire TV) / LG webOS Signage / Samsung Tizen
Press the remote’s select or OK button while running the Player to open the side menu.
Android tablet / touchscreen
On the Player, swipe to the left from the right edge of the screen.
Windows and macOS
Click anywhere on the Player screen to open the settings sidebar
Or right-click → “Toggle Settings Menu”.
ChromeOS
Settings are managed in Chrome Device Management.
iPadOS (iOS)
While in the Player, Press and hold the screen (~2 seconds) to open the settings panel.
BrightSign
Player settings not accessible
Player Settings Sidebar Overview
The Player Settings sidebar provides quick access to key controls for maintaining performance, and troubleshooting your screen. The settings listed below represent the most common features available across the different Players. It also includes useful device and system information to help with setup and support.
Start at Boot - Automatically launches the Player when the device powers on
Daily Restart - Schedules a daily reboot to maintain performance
Sticky Mode - Keeps the Player running and prevents users from exiting (kiosk-style mode)
Interactive Mode - Enables touchscreen support for ScreenCloud Touch (not available with ScreenCloud Arc)
Reset Pairing - Generates a new pairing code to reconnect the screen
Reload - Refreshes the Player
Restart Player - Restarts the Player app
Clear Cache - Clears stored data to resolve playback issues
Below the screen actions and features, you’ll find additional device information:
IP address
MAC address
Player build version
Hardware OS version
Platform information - Only with third party hardware
Device ID / Screen ID - Unique ScreenCloud screen identifier
Network connection name
ScreenCloud Player Settings by Operating System
These tables show which screen management features are available to the Player based on the operating system and platform you’re using.
Platform | Start at Boot | Daily Restart | Sticky Mode (Kiosk Mode) | Interactive Mode (Touch) |
PIXI | ✔ | ✔ | ✔ | ✔ |
SCOS (P1 Pro) | ✔ | ✔ | ✔ | ✔ |
Android | ✔ | ✔ | ✔ | ✔ |
Windows | ✔ | ✔ | ✔ | ✔ |
macOS | ✔ | ✔ | ✔ | ✔ |
ChromeOS | CDM* | CDM | CDM | ✖ |
iPadOS | ✖ | ✖ | ✖ | ✔ |
LG webOS Signage | ✔ | ✔ | ✔ | ✖ |
Samsung Tizen | ✔ | ✔ | ✔ | ✖ |
BrightSign | ✔ | ✖ | ✔ | ✖ |
Platform | Reset Pairing | Reload Player | Restart Player | Clear Cache |
PIXI | ✔ | ✔ | ✔ | ✔ |
SCOS (P1 Pro) | ✔ | ✔ | ✔ | ✔ |
Android | ✔ | ✔ | ✔ | ✔ |
Windows | ✔ | ✔ | ✔ | ✔ |
macOS | ✔ | ✔ | ✔ | ✔ |
ChromeOS | ✔ | ✔ | CDM | CDM |
iPadOS | ✔ | ✔ | ✖ | ✖ |
LG webOS Signage | ✔ | ✔ | ✔ | ✔ |
Samsung Tizen | ✔ | ✔ | ✔ | ✔ |
BrightSign | ✖ | ✖ | ✖ | ✖ |
*CDM = Chrome Device Management
Recommended Hardware Settings for Optimal Screen Performance
For optimal digital signage performance:
Core setup
Enable Start at Boot
Enable Sticky Mode (if available)
Disable any sleep, power-saving, or standby modes on your screens
Stability and performance
Enable Daily Restart (set during off-hours)
Keep the Player updated to the latest version (enable auto updates)
Network reliability
Use Ethernet over WiFi where possible
When using WiFi, ensure the device has a strong, stable connection
Display configuration
Disable auto-rotate on displays, as ScreenCloud manages screen orientation automatically
Remote device management
Use RDM to monitor screen status, push commands, and troubleshoot devices without being on-site
Restart or reboot screens remotely when they go offline or stop responding
View device health, connection status, and player version across your entire screen estate from one place
Troubleshooting
Use Clear Cache and Restart Player to resolve playback issues
Reboot (power off and on) the screen if it goes offline to restore connection
With these elements in place, your ScreenCloud content is set to run smoothly and reliably on your hardware.