A feed automatically generates posts from an existing content source, such as a Slack channel or an RSS feed URL, so your screens stay updated without any extra effort from you. This is different from an app, which shows a single live data point such as the weather. Once connected, a feed's content plays in your collection alongside your manual posts, using the same design.
Before connecting a feed, you'll need a collection to add it to. See Creating Collections for Your Screens if you haven't set one up yet.
Setting Up and Connecting a Feed
In the left-hand menu, click View All and select the collection where you want the feed to live. This can be a template collection or one you've created yourself.
Inside the collection, click the Feeds tab at the top of the page, then click Add New Feed.
Choose your source: the tool you want to pull content from. See supported integrations below.
Log in to the account associated with that service, for example your Microsoft credentials for a Teams or SharePoint integration. RSS is the exception: there's no login, just paste the feed URL into the box provided.
Select your final content source, such as a specific channel, team, or site.
Once everything's filled in, the Save New Feed button turns blue. Click it to finish.
Permissions and access: Before connecting, ensure your login credentials have the necessary administrative permissions to allow third-party app connections. If you encounter errors during authentication or cannot see specific channels, review your account settings with your internal IT or platform administrator to confirm the integration is authorised for your organisation.
Supported Feed Integrations
ScreenCloud Arc supports a wide variety of integrations to keep your screens updated automatically:
Slack
Simplrr
Unily
Microsoft Viva Engage
RSS Feed
SharePoint
Awardco
Firstup
Microsoft Teams
OneDrive
Facebook Social Feed
Facebook Recommendations
Reusing or Sharing a Connection
If you've already connected a source, such as a Slack workspace or a SharePoint site, you don't need to sign in again every time you set up a new feed from it. Any connections you've already made for that source type will show as an option automatically when you choose your source, so you can select the existing one instead of signing in again.
Connections are tied to your own login rather than shared across your organization, so a colleague won't automatically see a connection you've set up, and you won't see theirs. If you need to use a source a colleague has already connected, you'll need to sign in and connect it yourself.
Key Connection Rules for Feeds
Single Source Limit
Each feed connection is limited to a single source. You cannot combine multiple channels or sites into one feed, instead, create a separate feed for each unique connection you want to display in the same collection.
Automatic Naming
You can't set a custom name for a feed. The name of the source you select, such as the specific Slack channel or SharePoint site name, automatically becomes the feed name in your account for easy identification.
Seamless Design
Connected content appears on your screens using the same clean design as manual posts. Once connected, you can still edit the content to ensure every update is optimized for your audience.
Target Feed Posts with AI Instructions
You can add an AI instruction to shape how incoming content is handled before it ever reaches a screen. This can adjust tone, condense a long update, translate content into another language, or filter out anything that isn't relevant, so only the most important updates make it through. You can write your own instruction, or choose one from the built-in template library, which is organised into three types:
Rewrite: changes how a post reads, for example summarizing it for signage, simplifying the language, or shifting the tone (professional, friendly, energetic).
Filters: controls what gets shown at all, for example surfacing announcements only, filtering out noise and bot messages, or hiding certain topics like departures.
Translations: translates incoming posts into a specific language, such as French or Spanish, or any language you specify.
Example prompts
"Only show posts related to new hires or promotions."
"Display only company-wide announcements, skipping casual chat."
"Filter for posts containing specific keywords or project updates."
"Translate from English to Thai."
You can test an instruction before saving it using Test Run. This runs the instruction against your existing content without saving anything, and shows you the result in two ways:
List view: shows how many posts would be shown versus hidden, and displays the AI-applied version of each post. Anything a filter instruction would exclude is marked with a Hidden badge rather than being removed from view, so you can check what would be filtered out before committing to it. Translated posts show a note on which language they were translated from, with a Show original toggle.
Compare view: shows the original post and the AI-applied version side by side.
AI instructions currently only apply at the point the feed is created. Changing the instruction afterwards will not affect posts the feed has already pulled in. Instructions are text-only, so they can't be used to remove an image while keeping the rest of the post.
A note on time-based filtering: AI instructions cannot currently be used for time-sensitive filtering (e.g. "don't show posts for events that happened before today"). The AI focuses on the context and category of the content rather than specific dates or schedules.
If your feed carries legal or exact wording that must stay untouched, it's best to leave the instruction box empty.
Managing Feed Posts
You'll find feed posts alongside your manual posts in Collection > Posts > Posts in this collection, where you can:
Hide or show a post to temporarily remove it from rotation without deleting it, useful if a feed pulls in something you don't want on screen right now but might want to bring back later.
Edit the content at any time.
Delete a post to remove it permanently.
For the general options available on any post, see Creating Posts for Your Screens.
Sort Post Views
Sort posts by Newest or Oldest, or filter them by their Feed of origin. When sorting by feed, Quick Posts refers to all content created manually within the collection.
Feed post sync: All feed posts stay synced to their source by default, so updates made at the source carry through automatically. If you edit a post directly using Edit post, it becomes unsynced from its source: any subsequent changes made to the original post in the source platform will no longer affect the edited post in your account. AI Instructions do not count as an edit and won't unsync a post; they only shape which content is pulled across and how it's presented as it comes in, so a post left untouched afterwards stays synced.
Deleting Feed Posts
Deleting a post that originated from a feed removes it from your screen rotation.
Warning: Deleted posts cannot be restored. If a post originated from a feed, you'll need to re-establish the feed connection to re-sync that content. Hiding a post is the safer option if you might want it back.
Deleting a Feed from a Collection
Deleting the feed itself, rather than an individual post, removes the connection and its settings, including any AI instructions you've set up. Find it under the collection's Feeds tab, then use the ... menu next to the feed and select Delete.
You'll be asked what to do with the posts that feed has already created:
Leave the checkbox unticked to delete the feed connection only. Existing posts stay in the collection, but no new ones will come in.
Tick Delete all [number] posts to remove the feed and every post it created at the same time.
Warning: Deleting a feed cannot be undone, and if you choose to delete its posts too, those posts cannot be restored either.