When Scribo syncs with Google Classroom, we rely on Google to send us your class roster (including student email addresses).
If you are a teacher of a class in Google classroom, but you can't see your classes in the sync dropdown, or if no students come through, it usually means Google hasn’t given us the access we need.
For Scribo to sync your class, two levels of permission must be in place:
1. Your permission (the teacher)
You need to personally grant Scribo (Literatu) access when you connect your Google account.
2. School permission (your admin)
Your school controls what third-party apps (like Scribo) are allowed to access — especially student data.
If either of these is missing or restricted, Google won’t send us your full class roster.
Checking permissions you have given
To check and reset the permissions, please:
1. Log out of Scribo
2. Go to https://myaccount.google.com/permissions
3. You should see a screen like the one below. Click "Literatu" - which is the brand that owns Scribo.
4. Then scroll down and check that the permissions in the screenshot below are all there. If they are, then go to this section
5. If the permissions are not all granted, you will need to set them again. To do that, click Remove All Access.
5. Log back into Scribo using SSO. You may not be asked for permissions at this point, but if you are please choose all of them.
6. Re-try the sync. If you were not asked to set the permissions at login, you will be asked to do it here when you connect your classroom.
If your problem persists, then there may also be a restriction set by your school's IT admin.
School permission (your IT admin)
If the permissions your have granted as a teacher are correct, then the issue is at the Google Workspace management end.
Ask your Google Workspace admin to check:
Scribo is allowed to access Google Classroom
Third-party apps can access student profile data (including email addresses)
Required permissions (OAuth scopes) are approved
Please let them know they can direct any questions to lidija@scribolearning.com.