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How to clear your cache and cookies

We recommend clearing your cache and cookies if you are experiencing an error message or any other issue with a given page.

Written by Mohammad Ehab

Google Chrome

Desktop

  1. On your computer, open Chrome.

  2. On the top right, click the three vertical dots.

  3. Click More tools > Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Tick the boxes next to Cookies and other site data and Cached images and files.

  6. Click Clear data.
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Android

  1. On your Android phone or tablet, open the Chrome app.

  2. On the top right, tap the three horizontal dots.

  3. Tap History > Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Tick the boxes next to Cookies and site data and Cached images and files.

  6. Tap Clear data.
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iPhone & iPad

  1. On your iPhone or iPad, open the Chrome app.

  2. At the bottom, tap the three horizontal dots.

  3. Tap History > Clear browsing data.

  4. Make sure there’s a tick next to Cookies, site data and Cached images and files.

  5. Tap Clear browsing data.
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Safari

Mac

  1. Open Safari.

  2. Choose Safari > Preferences on the toolbar at the top of your screen.

  3. Click Privacy.

  4. Select Manage Website Data.

  5. Click Remove All.

iPhone & iPad

  1. Go to your Settings app.

  2. Tap Safari.

  3. Tap Clear History and Website Data.

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