What Are Tasks?
Tasks in Scrypt HQ serve as reminders and actionable items for your team. These may be automatically created by the system or manually added by staff. Highly used Task types include:
General - For any time of reminder or actionable item
Medication orders submitted via digital channels (Soon moving to Orders page only)
Ad hoc or recurring reminders for individual patients, such as:
Delivery reminders
High-cost items
Special orders
7CPA follow-ups
Order cycle tracking
Uncategorised items
Accessing the Tasks Page
To view your tasks:
Open Scrypt HQ → Click on Tasks in the navigation menu (left-hand side).
or Click here.
Quickly filter down the list of tasks by using the filter options:
Task Type (e.g. Message, Reminder, Order)
Patient Grouping
Due Date
Keyword Search (Search by patient name or note content)
Action Buttons
Each task displays quick-action buttons to help manage it:
Icon | Action |
| Mark the task as completed and remove it from the list |
| View/edit task settings or details |
| Snooze the task – choose a new due date/time |
| Delete the task without marking it as complete |
| Sends eScript token directly to your Dispense Queue |
Green Tick
Settings Cog
Yellow Snooze
Red Bin
Blue Arrow (eScripts only)Creating New Tasks
Tasks can be created manually from a patient profile within Scrypt HQ.
For instructions, see: Managing Patient Notes and Scheduling Tasks (linked article)
Viewing Actioned Tasks
Tasks already actioned can be viewed by clicking on the Actioned tab above the the Tasks table. This will allow you to view and filter for actioned Tasks and when they were completed.
Still need help?
Live Chat: Click the big yellow button at the bottom right of the screen for instant assistance.
Email: Reach out to us at support@scrypt.com.au.
Phone: Call our support hotline at 1800 SCRYPT.