Search by name
To look up a customer, start typing their name into the Client Search bar at the top of any Scrypt page.
The search supports partial name searches.
You can type the first name or last name in any order.
Press Enter to complete the search.
If multiple customers match your search, you see a list of possible profiles. You can identify each customer by:
Patient Name
Patient Address
Date of Birth
Patient Status
Group
Click the correct customer to open their profile.
Scan a dispense label
You can also search by scanning a dispense label barcode.
Dispense systems use a unique symbol before the script number. For example, Z Software uses
*followed by the script number, like*12234.When you scan this into Client Search, an exact match occurs.
If an exact match is found, you are taken straight to the customer's Communications page so you can send an SMS quickly.
Shortcut to the Comms page
When viewing search results, click the Comms button on any customer row. This takes you directly to their Communications page for faster SMS sending.
Need more help?
Contact the Scrypt support team at support@scrypt.com.au or 1800 SCRYPT (727 978).