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How to communicate between pharmacies using Scrypt.HQ

Step-by-step guide on how to setup communication between multiple stores using Scrypt.HQ

Scrypt Support avatar
Written by Scrypt Support
Updated over 2 years ago

Scenario:

Two (or more) pharmacies would like to communicate with each other.

Both pharmacies have Scrypt.HQ installed.


2. Locate Dedicated Scrypt Phone Number.

3. Exchange Dedicated Scrypt Phone Number between each store/s.

In your Dispense Software:
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4. Add / Create a new patient profile named the other pharmacy.

5. In the new patient profile contact details enter in the other pharmacies Dedicated Scrypt Phone Number.

6. Save.

7. In Scrypt.HQ > Search for this new patient profile.

8. Select Comms.

9. SMS > Type message to the other pharmacy.

10. Select Send Message Now.

You have successfully sent an SMS to the other Pharmacy's Scrypt HQ.


Repeat steps at each store:

  1. Obtain other pharmacies Dedicated Scrypt Phone Number.

  2. Create new patient profile in Z Dispense.

  3. Use the Dedicated Scrypt Phone Number of the other pharmacy in the new patient profile.

  4. Using Scrypt.HQ, search for the new patient and send an SMS message.


Still need help?

Reach out to us:
Intercom - Yellow button at the bottom right of any ScryptHQ page

phone - 1800 SCRYPT (727 978)

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