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Unable to find an individual from another Company for CP
Unable to find an individual from another Company for CP

Unable to find user on System during sharing of CP process

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Written by Faith Foo
Updated over a week ago

If you are unable to find an individual from another Company, it is most likely due to one of two reasons; "User within a Company" is wrong, or the user is not on the Sea/ system.

A. "User within a company" is not in the correct allocated company list.

B. User is not registered on our system so the user would be required to send us an email to request account setup at Support@sea.live in the follow format:

First Name:

Last Name:

Email address

Company:

Access level the user needs (or a colleague's name if you wish to replicate the same):

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