Use this SOP to quickly report when Voodoo AI gives an incorrect or unhelpful answer. Submit the ClickUp form right after the conversation, including the customer’s intent, Voodoo’s response, the correct solution, and the resource(s) used. Your input directly improves Voodoo’s accuracy and support quality.
📍 Where Is the Form?
📍 Where Is the Form?
You can access the form directly via the link below:
The form is located in the SA CS space, under the list AI – Incorrect Answer Feedback.
✅ When to Use This Form
✅ When to Use This Form
Submit the form immediately after any conversation where:
Voodoo gave a wrong, incomplete, or confusing answer.
You had to step in and resolve the issue manually.
You used a resource that Fin did not suggest.
📝 How to Fill Out the Form
📝 How to Fill Out the Form
Use the table below as a quick guide to correctly complete each field in the form. Make sure all required information is clear, concise, and specific.
Preguntar a ChatGPT
🚦 Reminders
Be specific and clear, especially when summarizing the customer’s intent and the correct answer.
Paste all relevant links — these are essential for retraining Fin.
Feedback entries are reviewed weekly by the Content & AI Training team.