The Get Started Guide is a gamified, step-by-step onboarding checklist available to new Search Atlas users. It’s designed to help them:
Complete core setup actions (e.g., Create a Project, Activate OTTO)
Discover important features (e.g., Google integrations, Content Genius)
Earn $50 in Hyper Drive Credits upon full completion
🧭 Who Gets Access?
🧭 Who Gets Access?
✅ Eligibility: Accounts created on or after July 14, 2025
🚫 Ineligible: Accounts created before that date will not see the checklist
🔒 White Label Limitation: The guide is not available to White Label child accounts
✅ Breakdown of Tasks
✅ Breakdown of Tasks
There are 11 tasks, each worth 50 points, totaling 550 points = $50 Hyper Drive Credits. Tasks include:
Invite Your Team
Join a Group Training Session
Create a Project
Activate OTTO SEO
SEO Optimize Content with AI
Integrate Google Business Profile
Integrate Google Search Console
Integrate Google Analytics 4
Create a Monthly Report
Create First OTTO Google Ads Campaign
Create Knowledge Graph
📍 Where to Find It
📍 Where to Find It
🧪 How Task Completion Works
🧪 How Task Completion Works
Clicking a task opens a modal with clear instructions.
Tasks are marked automatically as completed when the action is taken.
Users may also manually mark tasks as completed (if needed).
🎁 Claiming Rewards
🎁 Claiming Rewards
Once all 11 steps are completed:
Users click “Claim Reward”
A modal appears confirming the action
Upon confirmation, $50 Hyper Drive Credits are added to their balance
🔍 How to Verify Credit Delivery
🔍 How to Verify Credit Delivery
🔔 Re-engagement Reminder
🔔 Re-engagement Reminder
⚙️ Support Scenarios & Resolutions
⚙️ Support Scenarios & Resolutions
✨ Why This Matters
✨ Why This Matters
The Get Started Guide is one of our most impactful tools for increasing user activation, guiding setup, and promoting self-service.
By ensuring users complete this experience, we increase the likelihood of retention, proper platform configuration, and early ROI realization.
The Get Started Guide isn’t just an onboarding checklist — it’s a foundational step in helping new users succeed with Search Atlas. Each task completed is a milestone toward stronger SEO performance, deeper feature adoption, and long-term platform value.
As a support specialist, your clarity, empathy, and precision in troubleshooting this flow directly influence user confidence and retention. By guiding users through the Get Started Guide, you're helping them unlock real wins — not just credits, but the knowledge and momentum to grow their visibility online.
Stay proactive, verify task flows carefully, and escalate technical edge cases promptly. Your support bridges the gap between tools and outcomes.
Let’s keep making first impressions that lead to lasting success. 🚀