How do I disable my account?
Samuel de Oliveira avatar
Written by Samuel de Oliveira
Updated over a week ago

You can disable your account from your profile settings by pressing the 'Disable Account' button.

Please note:

  • We are unable to disable/delete user accounts that hold funds and/or assets on their respective records, so you'll need to sell your shares and withdraw any remaining funds from your Investment Account before you disable your account.

  • As a regulated financial services firm, we need to retain our user data for a period of at least six years pursuant to the FCA rules and other legal rights and obligations. Once the data retention period has passed, your data will be deleted.


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