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Self-excluding and closing your account
Self-excluding and closing your account
Updated over a week ago

In order to block your account, you need to contact our technical support team.

Our specialized operators will assist you in this matter, prepare and submit the appropriate blocking request. After your application is processed, access to your account will be restricted.

Please note, this process takes 7 business days. During this period, we strongly recommend that you log out of your account and refuse any activity on the platform.

We would like to emphasize that once locked, all the data your account has been linked to will become unavailable to be re-linked to another account. Thank you very much for your understanding! 🚀🔒


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If you have any questions or need more information, please don't hesitate to contact our support team.

We are always happy to help!


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