How do I update my details?

Contact us by Phone: Call our Customer Service team on 020 4525 8044. For your security, we will ask a few verification questions before making any changes.
​Contact us by Email: Send your request to support@selinafinance.co.uk.
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What you should know:
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​Bank Details: If you are updating your Direct Debit, please contact us at least 5 working days before your next payment date to ensure the change takes effect in time.
​Change of Name: For legal name changes, we will require a copy of your supporting documentation (such as a marriage certificate or deed poll) to be sent via email.
​Proof of Address: In some cases, we may ask for a recent utility bill or bank statement to verify a change of residency.
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Once updated, you will receive a confirmation email from us within 48 hours.