New customers
When Sellar creates a new customer in Xero, the following details are passed along the first time you process an order for that customer:
Business name
Invoice email
Delivery address
Existing customers
If Sellar identifies an existing customer in your Xero contact list, we will use the existing details with one exception – the delivery address.
Since the delivery address can change with each order on Sellar, we pass that address to Xero when creating the invoice. At the time of writing, Xero’s API does not allow the following actions:
Adding the delivery address to just the invoice while leaving the contact’s address unchanged
Adding multiple delivery addresses to a contact and choosing one for the invoice
Therefore, we offer settings that let you choose how you’d like to handle updates to customer information. You can configure whether Sellar should update your contact’s details in Xero or not. Head to the Xero integration page to configure.
