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Supplier Guide: Customer details in Xero
Supplier Guide: Customer details in Xero
Neil Smith avatar
Written by Neil Smith
Updated over a week ago

New customers

When Sellar creates a new customer in Xero, the following details are passed along the first time you process an order for that customer:

  • Business name

  • Invoice email

  • Delivery address

Existing customers

If Sellar identifies an existing customer in your Xero contact list, we will use the existing details with one exception – the delivery address.

Since the delivery address can change with each order on Sellar, we pass that address to Xero when creating the invoice. At the time of writing, Xero’s API does not allow the following actions:

  • Adding the delivery address to just the invoice while leaving the contact’s address unchanged

  • Adding multiple delivery addresses to a contact and choosing one for the invoice

Therefore, we offer settings that let you choose how you’d like to handle updates to customer information. You can configure whether Sellar should update your contact’s details in Xero or not. To do so, go to your Company Settings > Integrations by clicking your company name at the top of the sidebar and click Configure under the Xero integration.

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