Product discounts

Product discounts are applied to individual products, on a per-customer basis. The discounts can be defined by product item or by container.

The original price for the product is based on the Price Tier that has been assigned to the customer. If a customer has been assigned a discount for that product, the original price is shown with a strikethrough next to the discounted price.

To set up a product discount for a customer:

Select the customer from your Customer List.
Head to their Terms & Pricing tab.
Click Add Discount for either Discounts by container type or Discounts by product item.
1. Discounts by container type
  1. Add the discount amount, either a flat or a percentage deduction.
  2. Select the container type you would like the discount to apply to for the customer.
2. Discounts by product item
  1. Select the product followed by the product item you would like to discount for the customer.
  2. Add the discount amount, either a flat or a percentage deduction.

You can view or edit these discounts at any time from the customer's Terms & Pricing tab.

Volume discounts

When setting up your price tiers, you have the flexibility to tailor volume-based discounts by price tier allowing you to show different deals for different customer segments.

There are two types of volume discounts:

By minimum basket value
By minimum order quantity

You can then define the container types (eg cans, draught products etc) to the discount to apply to and the discount type. Below are the different discount types you can use and an example of each:

Percentage: Buy 6 cases of cans, get 5% off
Flat (per item): Buy 6 cases of cans, get £10 off per case of cans

You can also have multiple rows of discounts. For example:

Customers will see the available discounts and what they need to add to their basket to receive them when placing an order on your Storefront.

To set up a product discount on a Price Tier:

Select the Price Tier from your Inventory > Price Tiers.
Click Edit.
Click Add volume discount.
Add the criteria for the discount.
1. Select either By minimum basket value or By minimum order quantity
2. Specify the container type if relevant
3. Add the threshold for the discount, either basket value or container quantity
4. Add the discount amount, either a flat or a percentage deduction.

You can view or edit these discounts at any time from the Price Tier page.