Frequently Asked Questions
Q: Where do I find the API keys to connect my Walmart channel?
A: Log into your Seller Center account and click on "Settings." Scroll to the bottom of the dropdown and select "API Key Management." From that page, you may need to regenerate the Private Key if you haven't done so yet. Use these keys to connect Walmart from the Walmart Settings page in Sellbrite.
Q: Does Sellbrite support variation listings for Walmart?
A: Yes, Sellbrite does support the publication of variation listings to Walmart. Variations will appear as separate rows in your Walmart Listings Manager (just like how they appear for Amazon), but they will be properly grouped on Walmart.
Q: Can I list products to Walmart that aren't already in the Walmart catalog?
A: Yes. If your products are not currently being sold on Walmart, you are able to add them to Walmart's product catalog directly from Sellbrite.
Q: I imported my listings from Walmart, how come my product descriptions are missing?
A: Unfortunately this is a limitation with Walmart's API, which does not let third-party apps like Sellbrite retrieve information from the Description field.
Q: My listings have been publishing to Walmart for a long time. Is this normal?
A: Yes. Keep in mind Walmart can sometimes take hours or days to process listing data. Typically, listings for products that don’t already exist in Walmart’s catalog will take longer than those that do.
Q: Can I use Amazon FBA to fulfill my Walmart orders?
A: Walmart does not want sellers using FBA to fulfill orders, and Walmart's system won't accept any Amazon Logistics tracking info (codes beginning with "TBA-"). Walmart can suspend your selling privileges if they find out you are using FBA. Instead, we recommend you use Flexport to fulfill your Walmart orders.
Q: How do I get on Walmart Free 2-Day Shipping?
A: You can get pre-approved for Walmart’s fast shipping program by fulfilling through Flexport. Sellbrite integrates directly into their program, so it’s easy to keep track of your orders and get them on 2-day shipping.
Q: Do you integrate with Walmart Fulfillment Services (WFS)?
A: Unfortunately, Sellbrite does not integrate with Walmart Fulfillment Services and it is not currently on our product roadmap.